Central Operations Support Executive, IN External Fulfillment

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

The Central Ops Support Executive will remotely support seller operations, focusing on daily metrics monitoring, field support coordination, and process implementation. This role requires strong analytical skills, a keen eye for detail, and a proactive approach to improving customer and seller experience.

Responsibilities

Remotely monitor efficient functioning of assigned sites via outbound calls, emails, and coordination with field executives.
Liaise between field executives/sellers and internal/external agencies for efficient and timely execution of operations.
Train and direct sellers for execution and adherence of norms and practices.
Devise and deploy SOPs, analyze data, and propose features and processes to improve Seller experience.
Willing to work on weekends.

Requirements

Bachelor's degree in a quantitative/technical field such as computer science, engineering, or statistics.
Experience with Excel.
Willingness to work on weekends and in shifts.
Ability to identify patterns and disruptions in data, scrutinize details, and foresee implications.

Desired Qualifications

Experience with SQL.

Skills

ExcelSQL

#Fulfillment & Operations Management

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