In short
Responsibilities
- Assist sellers/vendors with various Amazon tools for catalog creation and listing products.
- Handle cases related to inbounding, product issues, and customer complaints.
- Provide inputs to sellers for managing customer feedback.
- Coordinate with sellers/vendors and internal teams for catalog creation and product imaging.
- Review Amazon catalog for content quality based on guidelines and coordinate fixes.
- Document processes and update existing SOPs.
- Review and suggest SOP changes based on input from Category Managers.
- Handle daily, weekly, and monthly business reports.
- Onboard new processes as per business needs.
Requirements
- Bachelor's degree
- Fluency in English (speak, write, and read)
Desired Qualifications
- Ability to work proactively and independently.
- Ability to meet deadlines.
- Ability to deliver on projects and tasks.
Benefits
- Inclusive culture
- Empowers Amazonians to deliver best results
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…
Company
AmazonJob Posted
2 days ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Mid-Senior
Locations
Bengaluru, India
Qualification
Applicants
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