In short
As a Retail Carts Co-worker at IKEA in Emeryville, California, you will ensure an enjoyable shopping experience by providing efficient car loading/unloading services, maintaining store tools, and addressing customer needs. This part-time role involves supporting various customer service areas and upholding IKEA's inclusive culture.
Responsibilities
- Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean.
- Ensure physical shopping tools (carts, pencils, bags, maps, twine) are adequately stocked and maintained.
- Monitor the condition of physical and digital shopping tools, report IT issues, and remove unsafe items.
- Address customer needs, resolve issues independently, and escalate to a manager when needed.
- Support in other customer service areas like Full Serve Hand Out (FSHO), Exchanges & Returns, and Click & Collect.
- Contribute to an environment where IKEA's culture embraces diversity.
Requirements
- Lifting up to 50lbs and walking frequently.
- Working outdoors 50% of the time.
Desired Qualifications
- Requires open availability Monday through Sunday.
Benefits
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#customer service#retail