Carts Attendant

Retail & Consumer Services · Customer Service · Customer Support

In short

As a Retail Carts Co-worker at IKEA in Emeryville, California, you will ensure an enjoyable shopping experience by providing efficient car loading/unloading services, maintaining store tools, and addressing customer needs. This part-time role involves supporting various customer service areas and upholding IKEA's inclusive culture.

Responsibilities

  • Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean.
  • Ensure physical shopping tools (carts, pencils, bags, maps, twine) are adequately stocked and maintained.
  • Monitor the condition of physical and digital shopping tools, report IT issues, and remove unsafe items.
  • Address customer needs, resolve issues independently, and escalate to a manager when needed.
  • Support in other customer service areas like Full Serve Hand Out (FSHO), Exchanges & Returns, and Click & Collect.
  • Contribute to an environment where IKEA's culture embraces diversity.

Requirements

  • Lifting up to 50lbs and walking frequently.
  • Working outdoors 50% of the time.

Desired Qualifications

  • Requires open availability Monday through Sunday.

Benefits

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
#customer service#retail
IKEA Logo

Company

IKEA

Job Posted

1 hour ago

Employment Type

Part Time

WorkMode

On Site

Experience Level

Entry

Locations

Emeryville, United States

Applicants

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