Carrier Sales Manager

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Volvo Autonomous Solutions seeks a Carrier Sales Manager in Fort Worth, TX to establish and lead a carrier desk for time-sensitive freight, managing high-stakes cargo from inception to team growth. This role involves hands-on freight coverage, recruiting and coaching staff, and developing operational strategies for autonomous trucking lanes.

Responsibilities

Stand up the carrier sales function from the ground up by setting workflows, coverage standards, escalation paths, and after-hours coverage.
Establish carrier onboarding and compliance rules covering authority, insurance, safety, and fraud screening.
Write and enforce protocols for high-value, temperature-controlled, and appointment critical loads.
Set daily coverage priorities to ensure all time-sensitive loads move on time.
Personally handle hot loads, escalations, breakdowns, and fall-offs.
Negotiate spot and contract rates using market data.
Build capacity plans for recurring lanes and seasonal peaks.
Develop a core carrier network and run scorecards.
Partner with the autonomous network team to cover freight around autonomous lanes.
Hire, onboard, and coach carrier reps and a supervisor as volume grows.
Recommend performance scorecards and incentive plans.
Collaborate with the TMS team on automated tools.
Report all operations risks to the Operations Manager.

Requirements

5+ years in carrier sales at a freight brokerage or 3PL.
2+ years managing a high-volume carrier team.
Comfortable covering freight yourself while simultaneously hiring and growing your team.
Hands-on experience recruiting, training, and ramping carrier representatives to full productivity.
Ability to move quickly when lanes, rates, or priorities shift in a fast-paced environment.
Experience covering freight with tight pickup/delivery windows while setting a customer-first standard.
Experience running your desk strictly on performance numbers, including coverage, gross profit per load, on-time service, fall-offs, and claims.
Existing carrier network to utilize on day one.
Strong grasp of carrier compliance and freight fraud prevention.
Fluent in at least one TMS plus major load boards like DAT and Truckstop.

Desired Qualifications

Experience launching a new desk, office, or service line within either an established or early-stage company.
Hands-on experience using MasterMind TMS by Mastery Logistics Systems is highly preferred.
Specialized freight background in expedited, reefer, pharma, or high-value loads.
Past experience designing representative scorecards, commission structures, booking automation, or desk level AI tools.

Benefits

Competitive medical, dental and vision insurance.
Generous paid time off.
Competitive matching retirement savings plans.
Working environment where your safety, health and wellbeing come first.
Focus on professional and personal development through Volvo Group University.
Programs that make today’s challenging reality of combining work and personal life easier.
Bonus eligible.

Skills

DATTruckstopMasterMind TMS

#Sales#Logistics#Freight Brokerage#3PL#Carrier Sales#Autonomous Trucking#Supply Chain#Transport

About Volvo Group

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n

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