Principal Software Engineering Manager

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

Microsoft Dynamics Customer Experience Applications Team is seeking a Principal Software Engineering Manager to lead the development of Dynamics 365 Contact Center applications. This role involves hands-on technical leadership, team building, and driving innovation using cutting-edge technologies and AI within an agile SaaS environment.

Responsibilities

Design and implement features for Dynamics 365 products, ensuring enterprise quality standards and cloud-scale requirements.
Build and maintain a high-performing team through coaching and process tuning.
Lead engineering teams through the full software development lifecycle.
Pioneer the use of state-of-the-art new technologies and leverage AI for efficiency and feature enhancement.
Own quality, live site, and DevOps for your code.
Lead code reviews and model best practices.
Collaborate with Product Managers, Architects, and UX Designers on feature specification.
Develop software to optimize customer business processes.
Identify and lead the implementation of internal tools to improve team quality and productivity.
Contribute to a positive, solution-focused, and creative team spirit.

Requirements

Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
6+ years people management experience.

Desired Qualifications

Master's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Benefits

Work on a robust application that leverages AI and extends the power of Dynamics 365 Customer Service.
Opportunity to collaborate with a diverse engineering team on enabling end-to-end business scenarios.
Solve problems for large-scale 24x7 business SaaS applications.
Be part of an agile environment.
Microsoft is an equal opportunity employer.

Skills

CC++C#JavaJavaScriptPythonDynamics 365AzureDevOps

#SaaS#AI#Cloud

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