Business Program Manager, Global Intern Experience & Innovation

Logistics, Sales & Operations · HR & Admin · Program Management · Talent Acquisition

In short

Microsoft is seeking a Business Program Manager to lead the design and execution of its global intern experience, focusing on community, belonging, innovation, and skill development. This role involves collaborating across the organization to evolve the program, measure its impact, and ensure it aligns with future talent needs.

Responsibilities

Design and evolve the global intern experience, translating talent priorities into scalable programs.
Own program strategy, experience design, and continuous improvement of flagship intern experiences like Intern Celebration.
Develop globally scalable approaches that maintain consistency while allowing for regional differences.
Partner with regional teams, vendors, and volunteers for high-quality global execution.
Design experiences to strengthen community, belonging, and relationships within the intern population.
Create opportunities for interns to experience Microsoft's culture and mission.
Design experiences exposing interns to emerging technologies, experimentation, and evolving work methods.
Create opportunities for interns to apply learning through meaningful work and problem-solving.
Test new experience approaches, evaluate effectiveness, and recommend improvements.
Identify opportunities to connect project scope with skill development and business needs.
Develop and maintain measurement approaches for intern experiences (belonging, engagement, skill development, etc.).
Establish success measures and use insights to evaluate program impact.
Analyze trends, identify gaps, and translate insights into actionable recommendations.
Develop clear reporting and narratives for stakeholders on program performance.
Build collaborative relationships across various Microsoft teams and external partners.
Lead complex initiatives through influence, collaboration, and accountability.
Create clarity in ambiguous environments and translate objectives into actionable plans.
Anticipate program risks and dependencies and drive resolution.
Promote experimentation, continuous learning, and an outcome-focused approach.

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

Desired Qualifications

Experience managing complex programs with multiple stakeholders, dependencies, and workstreams.
Experience translating organizational priorities into program strategies, plans, and execution.
Experience using data, feedback, and insights to evaluate program effectiveness and inform decisions.
Demonstrated ability to collaborate and influence across organizational and functional boundaries.
Experience designing or managing employee, intern, university, early-career, learning, community, or talent experiences.
Experience delivering programs across multiple geographies, businesses, or audiences.
Experience with community building, belonging, learning, employee engagement, or experience design.
Experience developing measures of success, dashboards, reporting, or other approaches to evaluating program effectiveness.
Experience with programs involving emerging technology, innovation, experimentation, or future-of-work capabilities.
Experience launching new programs or significantly evolving existing programs.
Experience managing detailed program operations, including budgets, logistics, timelines, dependencies, and execution plans.
Demonstrated ability to navigate ambiguity and convert ideas into actionable, scalable programs.
Written and verbal communication skills with the ability to communicate effectively across a range of audiences.

Benefits

Base pay range: USD $97,600 - $188,400 per year (US average)
Base pay range: USD $125,000 - $206,400 per year (San Francisco Bay area and New York City metropolitan area)
Certain roles may be eligible for benefits and other compensation.

Skills

program managementprocess managementprocess improvementdata analysisstakeholder managementcommunication

#program management#internship#talent development#innovation#experience design#global programs#stakeholder engagement

About Microsoft

Empowering every person and organization on the planet to achieve more

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

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Company

Microsoft

Job Posted

12 hours ago

Employment Type

Full Time

Work mode

Hybrid

Salary

US$97,600–188,400 · Negotiable

Experience Level

Mid-Senior

Locations

United States

Qualification

Bachelor

Applicants

Be an early applicant

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