Business Development Manager - NA

In short

Freshworks is seeking an entry-level Business Development Manager for its outbound sales team in Bengaluru. The role involves proactive prospecting, engaging target accounts, qualifying opportunities, and building pipeline through cold calls, emails, and LinkedIn. A bachelor's degree and 1-4 years of B2B sales experience, including outbound prospecting and cold calling, are required. The position is full-time, on-site, and requires working in a night shift.

Responsibilities

Drive outbound prospecting across target accounts and personas through cold calls, emails, LinkedIn, and other channels.
Research accounts and identify relevant decision-makers and influencers.
Manage and follow up on inbound leads, qualifying them based on business need, fit, and buying intent.
Execute structured email and calling sequences to generate meetings and sales opportunities.
Build and maintain a healthy pipeline of qualified prospects.
Personalize outreach based on account research, industry, business challenges, and relevant use cases.
Work closely with Account Executives to qualify and hand over sales opportunities.
Maintain accurate prospect, activity, and pipeline information in the CRM.
Track outreach performance and continuously improve messaging, targeting, and conversion rates.
Stay updated on target markets, industries, competitors, and customer pain points.

Requirements

1–4 years of experience in B2B sales, business development, inside sales, or SaaS sales.
Hands-on experience in outbound prospecting and lead generation.
Strong experience with cold calling and email outreach.
Experience managing and converting inbound leads.
Comfortable researching accounts and identifying decision-makers.
Experience using outbound and sales intelligence tools such as LinkedIn Sales Navigator, Lusha, Apollo, ZoomInfo, 6sense, Outreach, Salesloft, HubSpot, or similar platforms.
Strong verbal and written communication skills.
Ability to work in a target-driven, high-velocity sales environment.
Strong ownership, curiosity, persistence, and a hunter mindset.
Must be open to work in night shift.

#business development#sales#lead generation#prospecting#outbound sales#SaaS#B2B#night shift

About Freshworks

Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Affordable, quick to implement and designed for the end user, more than 50,000 companies worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax,…

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