Apprentice CSR
Logistics, Sales & Operations · Sales & Business Development · Sales Support
In short
An apprentice CSR position is available at Renault Trucks Commercials in Bristol for a 12-month apprenticeship. The role focuses on front-of-house customer service, communication, and professional conduct, with learning opportunities in computer systems and Microsoft applications. This is an on-site role with fixed weekly hours.
Responsibilities
- Understand and perform front of house customer service tasks efficiently and effectively
- Develop skills in communication, problem-solving, and professional conduct
- Prepare for the End Point Assessment and demonstrate competence according to the apprenticeship standard
- Provide the first impression to customers via phone or face to face
- Act as a key link between the customer, workshop, invoicing, and the Manager
- Learn computer systems and work on Microsoft applications including Teams
Requirements
- Enjoy a fast-paced environment and be keen to learn how to juggle tasks and priorities
- Enjoy meeting and conversing with people
- Enjoy computer systems and like to learn new processes
Desired Qualifications
- 12 months apprenticeship duration, followed by a 3-month End Point Assessment (EPA) period
- Combination of online learning and in-centre assessments
Benefits
- 25 days rising to 30 days with service
- Pension scheme with employer contribution of up to 5%
- Healthcare cash back scheme
- Discounts across retailers, cinemas and theme parks
- Discounted leasing/contract hire scheme
#customer service#apprenticeship#transport#automotive
Company
Volvo Group
Job Posted
3 weeks ago
Employment Type
Internship
WorkMode
On Site
Experience Level
Student
Locations
Bristol, United Kingdom
Applicants
Be an early applicant