Application Engineer

Technology, Data & Digital · IT Infrastructure & Security · DevOps · Software Engineering

In short

Ericsson Fintech is seeking an Application Engineer to join their Operations team in Plano, Texas. This role involves maintaining reliable services by investigating and resolving complex application issues, analyzing logs, code, and databases, and implementing lasting fixes. The position requires experience with Linux, Kubernetes, Docker, cloud environments (AWS/Azure), CI/CD tools, and various programming languages, with a willingness to participate in 24/7 support and travel.

Responsibilities

Help build, operate, and evolve one of the world’s largest mobile financial services platforms.
Maintain reliable services by investigating severe incidents, recurring problems, and complex application issues.
Analyze logs, code, databases, and integrations to identify root causes and implement lasting fixes.
Support releases, upgrades, emergency changes, automation, monitoring, and performance improvements.
Work closely with developers, infrastructure teams, and business stakeholders.
Contribute to incident reviews, documentation, and continuous improvement.
Participate in 24/7 support and travel for on-site work when required.

Requirements

Academic degree, minimum on bachelor level, in engineering (IT, Computer Science, etc)
Experience in customer support or handling incidents, end-to-end troubleshooting, and assessing risks quickly in critical production environments
Experience with Linux, Kubernetes, Docker, containers, and virtualization
Experience working with SAAS cloud delivery on AWS or Azure environments
Experience with CI/CD tools such as GitLab, GitOps, DevOps, or equivalent
Familiarity with AI tools such as GPT, KIRO, etc to optimize work
Familiarity with programming in Bash, JavaScript/TypeScript, Terraform, Ansible, Python, or equivalent
Familiarity with databases and SQL programming
Familiarity with networking, VPNs, load balancing, firewalls, storage, and certificates
Familiarity with Prometheus, Grafana, ELK/OpenSearch, or similar observability tools
Strong communication, ownership, collaboration, mentoring, and knowledge-transfer skills
Fluent in spoken and written English; willing to participate in 24/7 support and travel for on-site work when required

Desired Qualifications

Familiarity with Java EE, OSGi, REST, or similar frameworks
Knowledge of secure coding, vulnerability management, ITIL/eTOM, compliance, and audit requirements
Oracle database experience is a merit
Technical experience and competence in running bank/financial systems is a merit

Benefits

Outstanding opportunity to use your skills and imagination to push the boundaries of what's possible.
Challenged by working on some of the world's toughest problems with a team of diverse innovators.
Competitive salary range dependent on various factors.
Opportunity for an annual bonus based on business and individual performance.
Excellent health benefits with choice of medical and dental plan options.
Company credits equal to the cost Ericsson pays towards medical and dental premiums.
401(k) Plan with automatic 3% company contribution and a dollar-for-dollar match up to 4% of eligible pay.
Company credits equal to the cost of basic life insurance, AD&D coverage, and short-term/long-term disability coverage.
Optional participation in Ericsson’s Stock Purchase Plan.
Minimum of 15 days of accrued vacation, up to 3 personal days per year.
11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually.
Up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Financial wellness programs, educational assistance, matching gifts, and recognition programs.

Skills

LinuxKubernetesDockerAWSAzureGitLabDevOpsBashJavaScriptTypeScriptTerraformAnsiblePythonSQLPrometheusGrafanaELKOpenSearchJava EERESTOracle

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About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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