AI Customer Engineer, Google Cloud

Technology, Data & Digital · Data, AI & Analytics · Data Science · Artificial Intelligence

In short

Google Cloud seeks an AI Customer Engineer to drive technical solutions and customer adoption of AI products. This mid-level role involves providing technical consultation, developing tailored solutions, and collaborating with engineering teams to ensure customer success in adopting Google Cloud's AI offerings. The position is based in Gurgaon, Haryana, India.

Responsibilities

Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption.
Combine business strategies and direct development and prototyping to provide functional, customer-tailored solutions.
Provide technical consultation to customers, acting as a technical advisor and building customer relationships.
Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-to-Market team.
Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Requirements

Bachelor's degree or equivalent practical experience.
6 years of experience working within tech startups or digital-native organizations.
Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Desired Qualifications

Experience in developing financial services or telecommunication agents using frameworks such as LangGraph, Semantic Kernel, or the Google AI Agent Development Kit (ADK).
Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, Cloud infrastructure, Agentic AI, and cloud networking.
Knowledge of integration patterns using OpenAPI and Model Context Protocol (MCP) to connect AI agents with business systems and Application Programming Interface (API) Gateways.
Knowledge of observability constructs including distributed tracing, logging, and audit logging for AI applications.

Benefits

The opportunity to work with leading companies and spread the power of cloud computing globally.
Facilitate making customer work more productive, mobile, and collaborative.
Assist fellow sales Googlers by problem-solving key technical issues for customers.
Liaise with product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
Trusted AI advisors, expanding across Google to deliver transformative customer experiences.
Partnering to provide AI expertise, thought leadership, and industry best practices.
Revolutionize customer outcomes.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry.
Deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably.
Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Skills

LangGraphSemantic KernelGoogle AI Agent Development Kit (ADK)SaaSiPaaSCloud infrastructureAgentic AICloud networkingOpenAPIModel Context Protocol (MCP)Application Programming Interface (API) Gatewaysdistributed tracingloggingaudit logging

#AI#Customer Engineer#Google Cloud#technical solution#customer adoption#development#prototyping#technical consultation#Go-to-Market team#Google#Cloud computing#sales

About Google

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