AI Business Process Digital Solution Area Specialist
Logistics, Sales & Operations · Sales & Business Development · Enterprise Sales · Sales Management
In short
Microsoft søger en AI Business Process Digital Solution Area Specialist til at drive AI-drevne forretningsproces-transformationer ved hjælp af Dynamics 365, Power Platform og Copilot. Rollen indebærer hele engagementcyklussen, fra at identificere muligheder til at levere kundesuccesplaner og opnå omsætningsmål, med fokus på små og mellemstore virksomheder samt kanalpartnere.
Responsibilities
- Collaborates with partners and resources and leverages customer insights or industry knowledge; contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
- Engages with internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
- Manages the end-to-end business of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
- Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience; manages and/or orchestrates sales and delivery success through the account team and pursuit team.
- Collaborates with team members to discover new opportunities; drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., marketing, account teams); collaborates with account teams, partners, or services to track, qualify, and expand new opportunities; collaborates with other teams (e.g., account teams) and services to build pipeline; interfaces with customers and builds relationships via social selling; applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
- Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals; has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services; creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement.
- Identifies customer business needs and technology readiness; contributes to the development of solutions in collaboration with internal teams, partners, and services; proposes prioritized solutions that align with customers' needs; articulates the business value of proposed solutions.
- Proactively builds external stakeholders' mapping; collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business.
- Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, global black belts [GBBs]); for licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners; identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders.
- Implements strategies to accelerate the closing of deals; contributes input on strategies to drive and close prioritized opportunities; coaches less experienced team members in deal plan execution; implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure.
- Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell; identifies and supports on-boarding new partners by researching and discussing customer scenarios; provides feedback to OCP on partner gaps; develops joint proposals and consumption plans with partners; contributes to developing partner strategies to address gaps in partner capabilities.
- Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners.
- Collaborates with the "compete" global black belts (GBBs) to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication; proactively provides analysis of the competitive landscape in supported solution area; evaluates opportunities and makes recommendations on pursuit or withdrawal.
Requirements
- Bachelor's Degree in Information Technology, Business Administration, or related field
- 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience.
- Must live within regular commuting distance to Atlanta, GA, Chicago, IL, Minneapolis, MN, Fargo, ND, or Las Colinas, TX.
- Must pass the Microsoft Cloud background check.
- Requires verification of U.S. citizenship due to citizenship-based legal restrictions.
- To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
Desired Qualifications
- 3+ years of State and Local Government selling experience.
- Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field
- 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience.
- 3+ years of solution sales or consulting services sales experience
- 4+ years solution or services sales experience.
- Deep understanding of CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact and value.
Benefits
- Certain roles may be eligible for benefits and other compensation.
- Opportunity to shape the future of business with AI.
- Work in a fast-paced, digital-first environment.
- Part of a diverse, high-performing, and customer-obsessed team.
- Continuous learning and career growth opportunities.
Skills
Dynamics 365Power PlatformCopilotCRMERP
#AI#Digital Transformation#Sales#Cloud#Dynamics 365#Power Platform#Copilot#Government Sales
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
2 days ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$40.96–80.96 / hr
Experience Level
Mid-Senior
Locations
Atlanta, United States
Chicago, United States
Minneapolis, United States
Fargo, United States
Las Colinas, United States
Qualification
Bachelor
Applicants
Be an early applicant
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