The Job

Advocacy Operations Associate

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

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In short

Advocacy Operations (AO) Associate supports Amazon Flex by resolving delivery partner issues. This role involves following SOPs, managing work plans, and meeting business metrics in a fast-paced, international environment.

Responsibilities

  • Follow SOPs or manager's instructions and ensure tasks are quality compliant.
  • Contribute to project improvement ideas.
  • Provide timely responses to stakeholders on related tasks according to SOP and SLA.
  • Proactively raise issues/alarms to manager or stakeholders.
  • Meet business metrics and goals, including SLA, productivity targets, and quality benchmarks.
  • Maintain records of day-to-day work by updating trackers or workflow tools.
  • Meet predetermined and assigned productivity targets and quality standards.

Requirements

  • Bachelor's degree.
  • Experience with Microsoft Office products and applications.
  • Speak, write, and read fluently in English.

Desired Qualifications

  • Passionate about supporting a fast-paced Ops environment.
  • Enjoy challenges and rewards of working in a fast-growing organization.
  • Ability to create and manage work plans and timelines.
  • Ability to accommodate multiple priorities.

Benefits

  • High visibility position with scope for creativity and self-development.
  • Work in a fast-growing organization and an international environment.
#Advocacy Operations#Amazon Flex#Operations Management
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Company

Amazon

Job Posted

3 days ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Hyderabad, India

Qualification

Bachelor

Applicants

Be an early applicant