In short
Amazon is looking for an Administrator, BXT to join their Hyderabad team. This role involves timely and accurate completion of benefits processes, addressing employee queries with SLAs, and liaising with internal and external stakeholders to resolve issues.
Responsibilities
- Timely completion of assigned benefits processes with 100% accuracy.
- Address employee queries received via email or tickets with SLA and provide accurate resolution.
- Highlight potential risk issues and challenges that may impact employees.
- Review process documentation and make updates on a regular basis.
- Provide support to SME/Team lead for data analysis and benefits stats reporting.
- Liaise with internal (Payroll, Employee resource center, Exits, Onboarding team) and external stakeholders (Insurance vendors).
Requirements
- 6+ months of human resources experience
- 6+ months of customer service experience
- 6+ months of Microsoft Office products and applications experience
- High school or equivalent
- Experience in confidential environments
Desired Qualifications
- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience
#Administrator#BXT#Amazon
Company
Amazon
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Hyderabad, India
Qualification
Diploma
Applicants
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