Account Manager

Logistics, Sales & Operations · Sales & Business Development · Account Management

In short

Ericsson is seeking an Account Manager in Cairo, Egypt, to manage customer relationships, drive sales of Business and Operational Support Solutions (BSS/OSS), and contribute to customer success and profitable business. The role requires a deep understanding of Ericsson's portfolio, customer needs, and strong sales, financial, and problem-solving skills.

Responsibilities

Strategically position and market Business and Operational Support Solutions (BSS/OSS).
Identify critical customer needs through consultative engagement to generate sales opportunities.
Conduct product/solution presentations and demonstrations to articulate value propositions.
Orchestrate Ericsson’s cross-functional engagement throughout the sales process and deal lifecycle.
Participate in developing business plans and new sales initiatives with the VP & KAM team.
Create, maintain, and leverage trust-based relationships with relevant customer interfaces.
Provide thought leadership in communication evolution, virtualization, cloud, and analytics.
Demonstrate strong internal and external governance capabilities by managing stakeholder alignment, ensuring compliance, and driving accountability.
Apply advanced problem-solving and critical-thinking skills to address complex business challenges, mitigate risks, and deliver successful customer and business outcomes.

Requirements

Degree in Engineering (preferably Electronics, Computer Science, Telecommunication) and MBA or similar.
Experience selling Ericsson’s Business & Operational Support solutions.
Strong sales and delivery experience.
Experience with IT, e-commerce, BSS, OSS, Cloud Environments.
Understanding of Mobile technologies (3G, 4G/LTE, 5G).
Strong problem-solving and critical thinking skills.
Cultural awareness within a global team environment.
Leadership and change management skills.
Ability to foster teamwork and collaboration.
Strong financial acumen, combined with innovative and creative thinking.
Excellent presentation and communication skills.
Strong interpersonal and social skills.
Excellent commercial and financial acumen.
Results-oriented with a responsive and proactive approach.
Perseverant and open-minded, with a passion to learn and succeed.
Arabic and English language proficiency.

Benefits

Outstanding opportunity to use your skills and imagination to push the boundaries of what's possible.
Build solutions never seen before to some of the world's toughest problems.
Be challenged, but not alone; join a team of diverse innovators.
Contribute to crafting what comes next.

Skills

BSS/OSSCloud Environments3G4G/LTE5GSalesITe-commerce

#Account Manager#Sales#BSS/OSS#Cloud#Mobile technologies#5G#Egypt

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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