Account Manager

Logistics, Sales & Operations

In short

Ericsson is looking for an Account Manager in Hato Rey, Puerto Rico, to drive business growth and manage customer relationships within the telecommunications industry. This role involves developing account strategies, identifying sales opportunities, and aligning Ericsson's solutions with customer objectives.

Responsibilities

Develop and maintain strong relationships with key customer stakeholders and decision-makers.
Drive profitable business growth by identifying, developing, and converting new and existing opportunities.
Understand customer business priorities and align Ericsson solutions to support their strategic objectives.
Lead commercial discussions, including value positioning, business case development, negotiations, and contract management.
Build and maintain a healthy sales pipeline across products, solutions, and services.
Collaborate with technical, delivery, finance, legal, and solution teams to develop competitive and customer-focused proposals.
Monitor market trends, customer challenges, and competitive activities to identify growth opportunities.
Support customer success by ensuring delivered solutions generate measurable business value.
Contribute to account planning and long-term business development strategies.

Requirements

Experience in Account Management, Sales, Business Development, or Customer Engagement roles.
Strong understanding of the Telecommunications, ICT, or Technology industry.
Proven ability to build trusted relationships with customers and senior stakeholders.
Experience managing complex sales opportunities and commercial negotiations.
Strong business acumen and customer-focused mindset.
Ability to identify customer needs and translate them into value-based solutions.
Excellent communication, presentation, and stakeholder management skills.
Strategic thinking combined with strong execution and results orientation.
Ability to work effectively in cross-functional and multicultural environments.
Fluent English, both written and spoken.

Benefits

Outstanding opportunity to use your skills and imagination to push the boundaries of what’s possible.
Build solutions never seen before to some of the world’s toughest problems.
Challenged, but not alone.
Joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Skills

SalesBusiness DevelopmentAccount ManagementCustomer EngagementTelecommunicationsICTTechnologyNegotiationCommunicationPresentation SkillsStakeholder Management

#Account Management#Sales#Business Development#Telecommunications#ICT#Technology#Customer Relationships

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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