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General Manager, Service & Solutions

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Join our team as General Manager - Services & Solutions at KONE in Memphis, TN. Drive service business operations, ensure customer satisfaction, and achieve profitable business results. Bring leadership experience, knowledge of consultative selling, and construction/engineering background. Enjoy flexible work schedule, comprehensive benefits, and a positive impact on our customers and your career!


Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.  


Are you ready to make your next career move to join our team and manage your own local service business as our General Manager - Services & Solutions for KONE Memphis, TN territory?   


Do you enjoy executing and owning an annual business plan and working with a budget? 

Does working with your customers and focusing on solutions for them motivate you? 

Is the people management aspect of a role where you coach, reinforce, and develop your team something you enjoy? 

Are you committed to promoting a safety culture in your branch? 

Do you demonstrate a passion for a culture that fosters learning for yourself, your team, and your customers? 


If you answered a resounding YES to these questions, then we have an amazing opportunity for you!   


As our General Manager – Service & Solutions, you will successfully drive the service business operations for your territory while working in collaboration with your customers and colleagues. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. 


You will bring progressive and successful leadership experience with relevant service expertise in a consultative selling environment as well as leading a union represented workforce. You will use the knowledge gained through your bachelor’s degree in construction management, engineering, or 7+ years of experience in a related industry in lieu of a bachelor’s degree. 


We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation: 

• We value your authentic self 

• Diversity, equity and inclusion is embedded in our strategy and values 

• Collaborative, creative and supportive work environment 

• Passionate about safety, quality and innovation 

• We care about the communities where we live and work 


Some of our many benefits include: 

• Competitive salary 

• Flexible work schedule 

• Opportunities to learn and grow 

• Matching 401K 

• Pension plan 

• Comprehensive health and wellness plans for the entire family 

• Paid holidays and paid time off 


Come share your passion and energy to make a positive impact at KONE for our customers and your career


*Beware of Recruitment Scams*  


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 


At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.



Set alert for similar jobsGeneral Manager, Service & Solutions role in Memphis, United States



Job Posted

9 months ago

Job Type




Experience Level

3-7 years


IT Services and IT Consulting


Memphis, Tennessee, United States




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