Process Associate OTC

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We are looking for a candidate to handle collection calls, process cash applications, and resolve customer disputes. The ideal candidate should have good communication skills and be proficient in account reconciliation. A background in commerce and English language skills are preferred. Join our team and contribute to our order-to-cash process!

Responsibilities
• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and rectify unidentified cash and handle end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
• Graduate in Commerce (B.Com)
• Freshers are eligible
• Strong English language skills (verbal and written)
Preferred qualifications
• Significant experience in Accounts Receivable/Order to Cash

Set alert for similar jobsProcess Associate OTC role in Noida, India

Company

Genpact

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 years

Locations

Noida, Uttar Pradesh, India

Qualification

Bachelor

Applicants

Be an early applicant

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