Genpact

About

We're committed to the relentless pursuit of a world that works better for people. Genpact is a global professional services firm delivering the outcomes that transform our clients' businesses and shape their future. Our entrepreneurial, inclusive culture gives our 115,000+ global team the freedom and autonomy to experiment fearlessly, seize opportunities, and champion change. We turn vision into reality for our clients - including many in the Fortune Global 500 - by combining deep business and industry expertise with collaborative innovation and diverse perspectives. This commitment to innovation creates competitive advantages for our clients, including applying our Data-Tech-AI services to design, build, and transform their businesses.

Active Jobs

213 Jobs

Recent jobs

Business Analyst, Data Science

Genpact

Bengaluru, Karnataka, India

Posted: 2 days ago

This role supports Commercial Analytics enablement, which includes understanding of business trends, provide data driven solutions. Within the Analytics, crafted to support brands and go-to-market strategies, Customer Analytics focuses on bringing and scaling analytics solutions that advances Customer centricity and transformation. The Analytics member is accountable for providing analytic expertise and delivering business insights to the Commercial organization.   We’re looking for a technically sound and who is interested in working within customer environment.    Responsibilities:    Relevant years of professional experience in implementing Analytics for business support. Must have experience with classification, regression and time series forecasting using ensemble methods with clear understanding. Well versed with data exploration and statistical inference from data.  Having hands on years experience building front end application using Streamlit/Gradio/Flask/Fast for Generative AI input and output display.  Using Generative AI to work on tasks like text generation, sentiment analysis, chatbots and language translation using RAG and agent-based models.  Analyze data and Generating insights using generative AI techniques for predictive modelling and data generation.  Building chatbot using different scalable data source for generating charts and statement.  Proficiency in programming language Python, SQL.  Responsible for weekly release of upgrades and new features to enhance current algorithm.    Qualifications we seek in you!  Minimum Qualifications  Masters or bachelor’s in engineering - BE/B- Tech, BCA, MCA, BSc/MSc  Master’s in science or related     Preferred Qualifications/ Skills  R / Python and SQL certification 

Technical Associate - Service Desk

Genpact

Hyderabad, Telangana, India

Posted: 12 days ago

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Technical Associate - Service Desk L1 Responsibilities •    Handle the issues/request reported through various ticketing tool within agreed SLA’s •    Should handle Voice and Non-Voice tickets simultaneously. •    Responsible for executive leadership and Board members IT support. •    Advanced understanding of technology hardware, including desktop computers, laptops, tablets, printers, projectors, and scanners. •    Troubleshoots and resolves minor wireless, network, switch, or printer issues; escalates major issues (wireless, network, etc.) to information technology (IT) infrastructure technical teams •    Working knowledge of PC/LAN application software including Office 365 and Internet browsers (Internet Explorer, Chrome, Safari) •    Set up and configure computer systems. •    Troubleshooting issues related to MDM, OS, Standard Office Suite, and Browsers. •    Second level support to Desktops, Laptops, Thin Clients, Printers, Scanners and Multi-Function Devices. •    Trouble shooting issues related to business specific applications. •    User provisioning of various business applications(ERP)  •    Support New Transitions, Ramp Up’s/Down’s, Business migrations/Site Consolidations Projects. •    Support Infra Projects (Refresh/Upgradations/Migrations/New Technology Rollout) •    Knowledge Management – Ensure the Knowledge Articles are used on all issues. •    Provide Hands and Feet support to other IT Teams for any scheduled activities. •    Install and configure computer hardware, operating systems, and applications.    Qualifications we seek in you!    Minimum Qualifications •    Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. •    Strong domain knowledge and technical orientation.  •    Knowledge of OS, MDM and Office Issues. Preferred Qualifications/ Skills •    Customer Service and Problem-Solving attitude.  •    Good communications skills in English. •    Should be able to deliver on tight timelines.

Management Trainee - Customs Documentation

Genpact

Bengaluru, Karnataka, India

Posted: 5 months ago

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.    We are inviting applications for the role of MT, Customer Service In this role, you will be responsible for Drive Continuous Improvement and Develop a strategy for team to reach organization goal.  Responsibilities •    Monitor team members and able to provide mentorship whenever needed •    Manage the flow of day-to-day operations •    Build reports to update the company on the team's progress •    Rapport building with the internal & external stakeholder •    Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary •    Ensure that the highest possible levels of customer service are delivered at all times •    Assist the Manager as and when necessary to make the business run effectively and efficiently •    Communicate clear instructions to team members Qualifications we seek in you Minimum qualifications •    Graduation in any stream except B.Tech and Technical Graduation & Law •    Meaningful experience in Insurance Operations with Customer Service backend operations for Group Disability or Employee Benefit or Worker Compensation products including Contract management and New Business and Proposal Support •    Relevant experience in Team Handling/ people facing role. Proven track record for handling 15 to 20 resources and keeping an engaged workforce •    Insurance knowledge and ability to understand and interpret Insurance terminology •    Proficient with MS Excel, MS Word, MS PowerPoint Preferred qualifications  •    Good analytical and problem solving skills •    Ability to communicate verbally and through emails/Phones with businesses •    Proven ability to build effective working relationships with clients & internal stakeholders

Management Trainee - Data Analyst

Genpact

Noida, Uttar Pradesh, India

Posted: 5 months ago

Management Trainee - Data Analyst-CPG056555 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.     Inviting applications for the role of Management Trainee - Data Analyst  As a Data Science Specialist, he/ she will be part of the Data Science organization working with cross-disciplinary Genpact and Digital Technology stakeholders to provide data science / ML / AI solutions.    Responsibilities  Develop analytics within well-defined projects to address stakeholders needs and opportunities.  Work alongside senior-level data scientists, software developers and software engineers to translate algorithms into viable products and services.  Work in technical teams in development, deployment, and application of applied analytics, predictive analytics, and prescriptive analytics.  Perform exploratory and targeted data analyses using descriptive statistics and other methods.  Work with data engineers on data quality assessment, data cleansing and data analytics  Generate reports, annotated code, and other projects artifacts to document, archive, and communicate your work and outcomes.  Share and discuss findings with team members.  Qualifications we seek in you!  Minimum Qualifications / Skills  Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with basic experience.  Demonstrated skill in the use of one or more analytic software tools or languages (e.g., Python, C++, C#, R)  Demonstrated skill at data cleansing, data quality assessment, and using analytics for data assessment  Demonstrated skill in the use of applied analytics, descriptive statistics, and predictive analytics on industrial datasets  Demonstrated awareness of feature extraction and real-time analytics methods  Demonstrated awareness of analytic prototyping, analytic scaleup, analytic scaling, and solutions integration.  Preferred Qualifications/ Skills  Demonstrated awareness of industry and technology trends in data science  Demonstrated awareness of customer and stakeholder management and business metrics  Demonstrated awareness of how to function in a team setting  Demonstrated awareness of critical thinking and problem solving methods  Demonstrated awareness of presentation skills  Demonstrated leadership behaviors - act with humility, lead with transparency, and deliver with focus.  Demonstrated awareness of how to leverage curiosity and creativity to drive business impact.

Management Trainee - Data Analytics

Genpact

Gurgaon, Haryana, India

Posted: 6 months ago

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500,` with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.   Inviting applications for the role of   Management Trainee - Data Analyst  In this role, the Developer will be responsible to support business analysts and developers with data subject expertise, query building and optimization.   Responsibilities!  •    Responsible for data analysis, data profiling and data sourcing  •    Creating Data Quality (DQ) rules and review any DQ exceptions  •    Maintain Global Financial Crime (GFC) Critical Data Element list in Enterprise Data Governance repository (Collibra)  •    Develop a thorough understanding of the data definitions, domain values, data relationships, business rules, sources, and data integration for GFC Risk Assessments  •    Translate business requirements into data models and ETL design specifications  •    Assist in ETL development, testing and troubleshooting of ETL issues.  •    Troubleshoot data issues and work with data providers for resolution     Qualifications we seek in you!  Minimum Qualifications     ·    BE/B Tech/M Tech  ·    Strong analytical and problem-solving skills. ·    Excellent communication and negotiation abilities.    Preferred qualifications  •    Strong knowledge of relational databases and data modeling  •    Strong SQL query-writing skills  •    Strong analytical, profiling and troubleshooting skills  •    Strong knowledge with Big Data/Hadoop platform  •    Strong knowledge Unix shell and experience with Python  •    Experience in data integration and data conversions •    Experience with ETL tools  •    Experience with Autosys  •    Experience with data visualization software (preferably Tableau)  •    Experience with Data Modeling tools (preferably Power Designer)  •    Basic familiarity with Collibra, which is used to maintain repository of Critical Data Elements  

Management Trainee - Data Analytics

Genpact

Gurgaon, Haryana, India

Posted: 6 months ago

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500,` with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.   Inviting applications for the role of   Management Trainee - Data Analyst  In this role, the Developer will be responsible to support business analysts and developers with data subject expertise, query building and optimization.   Responsibilities!  •    Responsible for data analysis, data profiling and data sourcing  •    Creating Data Quality (DQ) rules and review any DQ exceptions  •    Maintain Global Financial Crime (GFC) Critical Data Element list in Enterprise Data Governance repository (Collibra)  •    Develop a thorough understanding of the data definitions, domain values, data relationships, business rules, sources, and data integration for GFC Risk Assessments  •    Translate business requirements into data models and ETL design specifications  •    Assist in ETL development, testing and troubleshooting of ETL issues.  •    Troubleshoot data issues and work with data providers for resolution     Qualifications we seek in you!  Minimum Qualifications     ·    BE/B Tech/M Tech  ·    Strong analytical and problem-solving skills. ·    Excellent communication and negotiation abilities.    Preferred qualifications  •    Strong knowledge of relational databases and data modeling  •    Strong SQL query-writing skills  •    Strong analytical, profiling and troubleshooting skills  •    Strong knowledge with Big Data/Hadoop platform  •    Strong knowledge Unix shell and experience with Python  •    Experience in data integration and data conversions •    Experience with ETL tools  •    Experience with Autosys  •    Experience with data visualization software (preferably Tableau)  •    Experience with Data Modeling tools (preferably Power Designer)  •    Basic familiarity with Collibra, which is used to maintain repository of Critical Data Elements