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Management Trainee OTC

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Responsibilities
•    Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
•    Respond to email /phone queries related to disputed invoice
•    Research and analyze the disputes/deductions in ERP
•    Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
•    Find opportunities and recommend solutions for process and automation improvements
•    Daily reporting of individual portfolios to track and supervise the past dues
•    Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
•    Work as a phenomenal teammate to process any Adhoc request in a timely manner.
•    Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimal and expertly.
•    Call out problems to senior staff members and or management as appropriate.
Qualifications we seek in you
Minimum qualifications
•    Any Graduate
•    Strong Communication Skills (verbal and written)
•    Strong experience in collections & billing process and US health care experience
•    High Energy level
Preferred qualifications
•    Good customer handling skills

Set alert for similar jobsManagement Trainee OTC role in Gurgaon, India
Genpact Logo

Company

Genpact

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 years

Locations

Gurgaon, Haryana, India

Qualification

Bachelor

Applicants

Be an early applicant

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