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Associate-CS Internet

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As an Associate-CS Internet at Sutherland, you will be responsible for responding to customer queries via chat, assisting with order status and product inquiries, projecting a professional company image, providing product information, escalating issues as needed, and maintaining quality standards. This is a full-time, on-site opportunity based in Cochin, Kerala, India.

Job Description:

Respond to Customer queries via Chat medium
Assistance with order status questions and account/product inquiries.
Project a professional company image through chat and email.
Provide customers with product and service information.
Escalate/ transfers or referrals to other Departments as appropriate
Maintain the quality standards.


High School Diploma or Equivalent

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Job Posted

a year ago

Job Type




Experience Level

0-2 years




Cochin, Kerala, India




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