The Job logo

What

Where

Associate-Trans Processing

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Job Description:

          A very high level of Customer Orientation 

·         Should have Analytical skills.  

·         Order management – Prior Order Booking experience in SAP will be an added advance.  

·         Ability to work Fact-Based with high agility and Accuracy and attention to detail 

·         The ability to determine and resolve root cause issues 

·         An understanding of business processes and controls 

·         High energy / drive for results 

·         Priority setting / time management 

·         Business communication (email & verbal)  

·         Eye for detail / quality orientation  

·         Ability to plan and work in an organized way.  

·         Able to follow processes and provide a “Best in Class” service and support  

·         Ability to work empowered, transparent and to tight deadlines and manage own and department workload accordingly 

·         Ability to manage routine to moderately complex problems or disputes 

·         Ability to work as an individual but also with other team members with minimum supervision once training is completed

·         Good working knowledge in MS Office applications:  Word, Excel, & PPT

·         Good interpersonal and communication skills both written and oral  

 

Qualifications:

Qualification :Graduate

Set alert for similar jobsAssociate-Trans Processing role in Chennai, India
Sutherland Logo

Company

Sutherland

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 years

Category

Operations

Locations

Chennai, Tamil Nadu, India

Qualification

Bachelor

Applicants

Be an early applicant

Related Jobs

Sutherland Logo

Associate - Trans Processing

Sutherland

Chennai, Tamil Nadu, India

Posted: a year ago

Company Description: Sutherland is an experienced digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employess today, that continue to delight tommorow. Job Description: Data Entry and Contract Processing will perform data entry related to loan files provided by client to Contractor. Contractor will review all documents within the funding package to ensure they are present and comply with the client state, and federal requirements. Contractor will update the loan originations system to accurately reflect the review findings. Reviews all the documentation and information provided to ensure accuracy and completeness based on internal guidelines. Quickly learns and effectively apply the simultaneous use of various applications/systems. Exercises sound judgment to solve operational problems. Works with a sense of urgency Sets and achieves tangible deadlines. Gets ahead and pitches in to help others. Meets or exceed productivity and service goals and standards as defined by leadership. Remains focused and productive. Qualifications: HSC Minimal. Graduate is also fine.

Sutherland Logo

Lead-Trans Processing

Sutherland

Chennai, Tamil Nadu, India

Posted: a year ago

Company Description: We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland Job Description: Allocation of activities to the Team Ensure MEC/Activity Check List are tracked and maintained Work closely with the Team and Customers to ensure timely Month End Close Ensure all Activities assigned including Team deliverables are completed accurately as per agreed timeline with Customers Ensure all Master Data Maintenance (GL, FA, etc.) are tracked and performed on time Quality check on all account reconciliations performed by team as per Service Level Agreement (SLA) Handling Internal / External queries are addressed effectively on time Responsible for effective Knowledge Transfer of Activities from Customers to Team Members Implement/Support Process Improvements in consultation with OPEX Team and Customers Interact and comply with all Internal / External Audit requirements Prepare all Internal/External Reports Involve in MEC Review calls and update team on action items Interact and Coordinate with support functions Adherence to Control and Compliance Inventory management accounting process (Cost accounting role) Costing, FP&A, PAYROLL accounting Qualifications: 4-6 years of good expereince into GA & FPNA with accounting background

Sutherland Logo

Sr. Assoc-Trans Processing

Sutherland

Chennai, Tamil Nadu, India

Posted: a year ago

Company Description: We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland Job Description: Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio  Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared  Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally  Monitor high-risk accounts and ensure timely escalation of challenges to management  Continually look at ways to improve the customer experience  Assist in streamlining and improving the accounts receivable process by identifying areas of improvement  Meet the monthly productivity goals  Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Fix the root cause and collect Work with internal and external stake holders for better resolution Provide visibility to the leadership Qualifications: 2-4 years of Experience in collections with Excellent Comm skills and preferably into F&A background

Sutherland Logo

Associate-CS Internet

Sutherland

Chennai, Tamil Nadu, India

Posted: a year ago

Company Description: Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology and automation Job Description: Resolves Vendors issues, questions, concerns with effective, clear and professional written and oral communication. Provides prompt and efficient service to Amazon Vendors including the appropriate escalation of Vendors’ issues. Builds Platform and business knowledge to better serve Vendors Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions. Qualifications: HSC or Any gradution