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Publishing Manager, Help Desk and Operations (Public Sector)

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Job Description

As a Digital Publishing Team Lead at Publicis Sapient, you will partner with federal health clients undertaking major digital engagement initiatives. You will work within a cross-functional, highly-capable team to deliver digital public health content and experiences that break through the noise and reach users where they are.

Your Impact:

  • Support the overall communications mission of a large NIH institute, playing a key role in the execution of content strategy.
  • Working closely and leading a team of Publicis Sapient content strategists and experience designers to prepare and publish digital content for the benefit of public health.
  • Providing leadership and guidance to federal staff on content publishing and content strategy.
  • Identifying pain points in the content lifecycle and enacting change to increase the impact, reach, and volume of digital content dissemination.
  • Maintain a website for a govt client; triage help desk submissions. 
  • Oversee scans on the website and fix broken link scans.
  • Deploy people on team to update constant stream of content by being highly detail-oriented. 
  • Working in sprints for execution of publishing tasks by completing projects within a timeline. 

Qualifications

Your Skills & Experience:

  • Must be a U.S. Citizen or U.S. Legal Permanent Resident.
  • Eligible for U.S. Government Clearance – public trust.
  • 5-10 years of relevant work experience.
  • Experience with public-facing websites, using content management systems, and performing quality, link, and metadata checks prior to publishing.
  • Experience with content formatting including content layout, style, and font treatments.
  • Proficient with Microsoft Office Suite.
  • Excellent organizational skills and attention to detail.
  • Ability to plan and manage time and resources, establish priorities and meet goals.
  • Ability to work independently and as part of a team.
  • Flexible, collaborative, and able to manage and prioritize multiple tasks simultaneously to maintain content publishing velocity.
  • Experience reporting on project status, including actions completed, actions planned, and risk.

Set Yourself Apart With:

  • Proficiency in web page design, HTML, CSS, content strategy, search engine optimization or content development lifecycles.
  • Proficiency with federal government websites and federal digital requirements, including Accessibility and Section 508 compliance.
  • Proficiency with content publishing for social and email marketing channels.
  • Experience as a content editor, proofreading for grammar and clarity and using an editorial calendar to ensure delivery against schedules.
  • Proficiency with collaboration tools including Atlassian Jira and Confluence.
  • Scrum, Product, SaFe, or project management or technology certifications.
  • Bachelor’s Degree from college or University.

Additional Information

A Tip From the Hiring Manager:
You are an exceptional Digital Content Publishing Manager that is always one step ahead of the game. You are a solution-based thinker and ‘doer’ that has a clear understanding of the agile methods and tools required to deliver outstanding digital content and services.

Benefits of Working Here:

  • Flexible vacation policy; time is not limited, allocated, or accrued
  • 16 paid holidays throughout the year
  • Generous parental leave and new parent transition program
  • Tuition reimbursement 
  • Corporate gift matching program 

Pay Range: $115,000 - $145,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. The actual range for this position may differ, depending on location and the specific skillset required for the work itself.

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

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Company

Publicis Sapient

Job Posted

8 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Category

Operations

Locations

North Arlington, New Jersey, United States

Applicants

Be an early applicant

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