Vice President, Strategy & Operations, Global Enterprise Technology & Solutions
ADP
Roselle Park, New Jersey, United States
JOB DESCRIPTION ADP is hiring a Vice President, Strategy & Operations, Global Enterprise Technology and Solutions Are you inspired by transformation and making an impact on the lives of millions of people every day, even when it’s messy? Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves? Are you a technologist first and foremost who approaches every problem wearing that hat while going out of your way to champion development creativity and build diverse, engaged teams? Well, this may be the role for you. Ready to make your mark? In this role you will be responsible for transforming and scaling the Information Technology business (Global Enterprise Technology and Services(GETS) and play a pivotal role in the development and articulation of the business strategy in partnership with the Technology functional leaders. You will lead IT Program Management Office and have direct accountability for operationalization of all cross-functional initiatives and processes to meet our strategic goals, including developing roadmaps, launch readiness, eliminating friction points, risk-mitigation, communication, reporting and dashboards, and on-time delivery. As the VP, GETS Strategy and Operations leader, you will provide key decision support to the Information Technology Senior Leadership with their operational planning, and assist them with adoption of consistent, best-in-class approaches, tools, and processes that will be centrally formulated and executed regionally/ locally. This role will also lead the change management for enterprise-wide technology rollouts to deliver the best-in-class technology experience for all our associates, in partnership with the Product Management and R&D teams. You will also lead the IT Compliance and Auditing teams and provide oversight to all internal communications within and from GETS, in alignment with enterprise communication guidelines and calendar. This role reports to ADP’s Global Chief Information Officer. The ideal candidate is a motivated self-starter with leadership, management, collaboration, and effective cross-functional communication capabilities. Proven business leadership with a focus on strategy and planning, results accountability, and financial management. This role will need to be located in Roseland, NJ working in a hybrid work environment, working in the office 3 days with the opportunity to work from home the other 2 days a week. What You’ll Do: Strategic Vision: Partner with other leaders in technology and engineering organization to develop and socialize ADP’s multi-year Information Technology strategy to drive our next chapter of growth, focused on improving our security, resiliency, efficiency, and experience. Support the strategic planning process, prioritization of business objectives and resource allocation to activate our mission and vision Chief of Staff: Be the thought partner, advisor and strategic consultant to the CIO, provide insights and recommendations to influence key decision-making, support with Board updates, manage key relationships, and facilitate quarterly business reviews with the BU leaders and critical stakeholders Cross-functional PMO and Operational Excellence : Lead the Information Technology Program Management team and orchestrate several cross-functional and high-impact initiatives across the business and maintain a tight linkage with R&D and Product Management organization. Strengthen our FinOps / Bill of IT strategy and framework to drive greater financial accountability across key stakeholders for their technology consumption. Responsible for deploying operational standards, prepares and distributes regular scorecards and other reporting, as needed. Facilitates monthly meetings to review key metrics and general updates with all levels of management Process management and standardization : Define overarching playbook of functions and activities to standardize business processes across GETS. Establish a baseline of process opportunities that exist as well as identify friction points based on direct feedback from our GETS associates. Create and execute on actions plan to remove friction and improve processes. Change Management and Communications: Lead the communication and change management strategy for end users as part of enterprise technology deployments to deliver an elevated associate experience. Proactively identify and manage the interdependencies and interconnectivity across the initiatives across all geographies. Support GETS internal branding strategy and associate communications. A little about ADP We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos Qualifications: Leadership : The successful leader will need to demonstrate excellent leadership skills while setting priorities, and making decisions that will impact the success of the program. A strong talent magnet who can attract, retain, and grow talent. Can set direction while being able to jump into details when needed. Cross-Functional Collaboration : Should be able to collaborate effectively with different teams such as Infrastructure Engineering, Product Development, , Operations, End User Services, R&D and Product teams. Operational Experience and Strong Execution : Demonstrated ability to create and implement programs, processes and tools that ensure operational excellence across the organization and a bias for results. Data-Driven Decision Making : The ability to make data-driven decisions is essential for this role as the Operations leader will be responsible for tracking and analyzing metrics to inform the strategy and drive business outcomes. Impactful Reporting and Executive Communications : The Operations leader should be able to create and present clear and concise reports that communicate performance and progress to executive stakeholders. Trusted team player : Proven ability to quickly earn the trust of sponsors and key stakeholders; Be “humble, hungry & smart”. Solid analytical and problem-solving skills; ability to think strategically. Excellent verbal and written communication and presentation skills. Able to communicate with technical and business experts at all levels of the organization. Grace Under Pressure: You thrive in a fast-moving, agile environment and are comfortable managing competing priorities and rallying an organization to change direction as necessary. Strong educational credentials; M.B.A. or a related advanced degree is a plus. You’ll love working here because: Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Focus on your mental health and well-being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply now! Jobs.adp.com #LIEXEC #LI-Hybrid #ADPTech #LI-EB2 Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
