DESCRIPTION

It is not a big secret that Amazon is growing at a tremendous rate. What is less understood is how we are doing it. The Ops Delivery & Tech People Experience and Technologies (ODT PXT) - People Analytics Team works to ensure our leaders have the insights they need into their Amazon employee populations to scale our workforce and support employee experience under the Human Resources umbrella. Ops Delivery & Tech captures the Middle Mile and Last Mile within Amazon inclusive of Sort Center, Air, Surface Transportation, GSF, AMZL, AMXL business lines along with several other supporting groups. We focus on high value actions, telling the story behind the numbers, and seeing around corners for our leaders.

The team is looking for a Business Analyst with a vision for strategy, strong customer focus, brilliant consulting capabilities, and exceptional analytical skills. Our team advises the PXT leadership through data-based insights, scientific research, and compelling storytelling to achieve business objectives and people priorities, enables deep insights to support the decision making process, and partners across multiple business lines and other Amazon Central teams to grow data capability and fill the gaps using more collaborative approaches. The majority of the our work revolves around employee time and attendance data, retention and employee experience measurement, and leadership development.

As a member of this team, you will leverage strong data extraction skills to drive worldwide analysis deliverables, and create new datasets and metrics to support deep-dive analyses and dashboards for cross-functional audiences. In addition you will drive scientific research methods within operations, but flex on the approach based on business needs. The ideal candidate will be detail-oriented, have the ability to communicate effectively to technical and non-technical audiences, and exercise strong judgment and organization skills in managing competing priorities. Successful members of this team collaborate effectively to solve data problems; tap into their curiosity in exploring new ways of working with and visualizing data; and are adept at translating business needs into practical deliverables.

This position will require at least 3 days a week in-office.

Key job responsibilities
- Design analytical approach, and deliver findings using data, visualizations, and effective storytelling techniques
- Create new tools and business processes that simplify, standardize, and enable operational excellence
- Be resourceful in pulling and cross referencing data from a variety of sources
- Conduct research studies to test business hypotheses with statistical conclusions
- Translate findings into succinct, actionable business insights, often in coordination with partners to help you tell a holistic story
- Apply a breadth of tools and analytical techniques to answer a wide-range of high-impact people-related business questions
- Solve sometimes ambiguous problems by formulating and facilitating solutions that realize the needs and provide for the requirements arising in the organization
- Exhibit excellence in execution by effectively leveraging program management skills, communicating with stakeholders to define and provide deliverables and timelines, all the while balancing and prioritizing across multiple and sometimes shifting priorities

We are open to hiring candidates to work out of one of the following locations:

Nashville, TN, USA

BASIC QUALIFICATIONS

- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders

PREFERRED QUALIFICATIONS

- Graduate Degree or MBA
- High level leadership and decision making skills; advanced analytical, process development and problem solving skills
- Excellent communication (verbal and written) skills to convey key insights from complex analyses in summarized business terms to non technical and technical colleagues
- Track record of taking ownership and successfully delivering results in a fast faced, dynamic environment, utilizing prioritization skills to meet tight deadlines, multi task, and manage workload
- Experience in developing audit reports and metrics decks and defining technical requirements and working with systems resources
- Expert in MS Excel, SQL, Python, and/or other HRU+IS systems