Track Manager - Network LAN/WAN

Technology, Data & Digital · IT Infrastructure & Security · Network Administration · DevOps · Cybersecurity

In short

This role manages complex large-scale LAN/WAN network operations, focusing on continuous service improvement and high client service delivery. The individual will lead operations teams, implement process enhancements, and ensure SLAs are met.

Responsibilities

Oversee LAN/WAN network operations using advanced knowledge of routing, switching, and monitoring tools (Cisco IOS, Juniper Junos, SolarWinds).
Lead root cause analysis and resolution of complex network incidents using packet analyzers (Wireshark) and network management platforms.
Implement and optimize network policies and security protocols using firewalls (Cisco ASA, Palo Alto) and network access controls.
Drive process innovation and continuous improvement in network operations through automation tools (Ansible, Python scripting).
Mentor and empower network support teams with expert knowledge in LAN/WAN technologies.
Engage with clients to understand evolving network requirements and translate business needs into actionable network solutions.
Develop and maintain detailed network documentation, operational reports, and performance dashboards.

Requirements

Advanced Expertise In Cisco And Juniper Network Devices And Protocols (Ospf, Bgp, Mpls, Vlans).
Excellent Command Of Network Monitoring And Management Tools (Solarwinds, Wireshark, Snmp).
Advanced Knowledge Of Network Security Principles, Including Firewall Configuration And Vpn Technologies.
Strong Skills In Process Optimization, Automation (Python, Ansible), And Network Documentation.
Excellent Leadership And Mentoring Abilities, With A Focus On Team Empowerment And Operational Excellence.
Strong Analytical, ProblemSolving, And Client Engagement Skills.
Cisco Certified Network Professional (CCNP) or Juniper Networks Certified Specialist (JNCIS) certification required.

Desired Qualifications

ITIL Foundation certification is optional but valuable.

Benefits

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.

Skills

Cisco IOSJuniper JunosSolarWindsWiresharkCisco ASAPalo AltoAnsiblePythonOSPFBGPMPLSVLANsSNMPVPN

#Network Operations#LAN/WAN#Cisco#Juniper#SolarWinds#Wireshark#Firewalls#Ansible#Python#CCNP#JNCIS#ITIL

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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