Track Manager - Cisco Application Centric Infrastructure (ACI)
Technology, Data & Digital · Software & Web Development · Software Engineering · Cloud Engineering
In short
Responsibilities
- Help customers plan, design, and implement Cisco products, services, and solutions.
- Drive technology design, implementation, execution, and optimization for customer projects.
- Work with customers on integration and implementation of tools, systems, and service assurance.
- Support pre-sales activities and translate business requirements into solution design.
- Build customer simulations in test labs to resolve and validate complex problems and compatibility issues.
- Create and deliver customer collateral, portals, documentation, and knowledge transfer.
- Align technical deliverables to customer business outcomes.
- Drive customer technology transitions and influence solution architectures and services.
- Take a leadership role in the execution of delivery projects.
- Improve solutions and methods developed in the field for wider practice use.
- Create, review, and approve project deliverables such as Design Recommendations, High Level Design, Low Level Design, and Implementation/Change Management Plans.
- Build and/or leverage test environments to resolve highly complex problems and compatibility issues.
- Leverage software skills and tools to configure, deploy, and/or troubleshoot Cisco products and solutions.
- Contribute to the development of digital intellectual capital (e.g., scripts, digital signatures).
- Act as a focal point for problem resolution for assigned customer engagements.
- Ensure proper and quick resolution of complex customer problems across a range of technologies.
- Collaborate with other Consulting Engineers to ensure optimal use of resources.
- Provide input to the Sales team in creating and demonstrating technology solutions.
- Engage with sales teams on pre-sales activities.
- Solve highly complex problems and identify viable and innovative options.
Requirements
- Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience.
- Expertise in Cisco Application Centric Infrastructure (ACI).
- Experience with Cisco products, services, and solutions.
- Ability to drive technology design, implementation, and optimization.
- Skills in integrating and implementing tools, systems, and service assurance.
- Experience in supporting pre-sales activities and translating business requirements into solution design.
- Proficiency in building customer simulations and test labs.
- Ability to create and deliver customer collateral, documentation, and knowledge transfer.
- Skills in aligning technical deliverables to customer business outcomes.
- Experience driving customer technology transitions and influencing solution architectures.
- Familiarity with relevant tools to effectively execute the role and support Professional Services’ strategies and goals.
- Experience in leading the execution of delivery projects.
- Experience in sharing knowledge and improving solutions.
- Ability to create, review, and approve project deliverables (Design Recommendations, HLD, LLD, Implementation/Change Management Plans).
- Proficiency in leveraging software skills and tools for configuration, deployment, and troubleshooting.
- Experience in problem resolution for customer engagements.
- Ability to collaborate with other engineers and sales teams.
- Strong analytical skills and judgment to recommend appropriate solutions.
Desired Qualifications
- Advanced degree strongly preferred.
Benefits
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
- Global technology company with over 223,000 people across 60 countries.
- Industry-leading capabilities centered around digital, engineering, cloud, and AI.
- Broad portfolio of technology services and products.
- Work with clients across all major verticals.
- Providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
- Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
Skills
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…
Company
HCLTechJob Posted
4 days ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Mid-Senior
Locations
Lucknow, India
Qualification
Applicants
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