Track Lead (Support & Operations)

Technology, Data & Digital · Data, AI & Analytics · Data Engineering · Cybersecurity

In short

Infrastructure Asset Engineer for databases responsible for ensuring security, compliance, and operational stability. This role focuses on managing JIRA tickets, vulnerability remediation, patch governance, and cyber hygiene across production and non-production environments. Requires strong technical skills in databases and operating systems, alongside excellent stakeholder management and problem-solving abilities.

Responsibilities

Manage security risks associated with technology assets and document/track risks, acceptances, and exceptions.
Own and manage vulnerability remediation activities for assigned applications and infrastructure assets, ensuring timely resolution.
Ensure patch compliance across application-related infrastructure, servers, databases, middleware, and supporting technologies.
Drive closure of Cyber Hygiene findings and security remediation tasks, monitoring dashboards and identifying recurring issues.
Coordinate with technology owners, engineering teams, and support teams to drive timely remediation and participate in governance reviews.

Requirements

Engineered Database products (Oracle – ExaCC, Oracle enterprise manager, MSSQL etc)
Operating Systems: Linux/Unix, Windows
ServiceNow / ITSM Tools
Change Management Processes
Risk Management and Exception Handling
Security Incident and Problem Management
Strong stakeholder management
Excellent communication and reporting skills
Problem-solving and analytical thinking
Ability to manage multiple priorities
Strong ownership and accountability mindset
Experience presenting security metrics to senior management

Desired Qualifications

Bachelor's degree in Computer Science, Information Security, or related field.
Security certifications such as CISSP, CISM, Security+, CRISC, or equivalent.
Experience in financial services or regulated environments.
Experience managing large-scale remediation programs and security compliance initiatives.

Benefits

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.

Skills

OracleOracle Enterprise ManagerMSSQLLinuxUnixWindowsServiceNowITSMChange ManagementRisk ManagementException HandlingSecurity Incident ManagementProblem ManagementCISSPCISMSecurity+CRISC

#infrastructure#database#security#governance#compliance#vulnerability management#patch management#cyber hygiene#risk management#oracle#mssql#linux#windows#servicenow#itsm

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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