The Job

Track Lead - Identity Management

Technology, Data & Digital · IT Infrastructure & Security · Cybersecurity · DevOps

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In short

The Track Lead for Support & Operations enhances operational efficiency through effective identity management and CyberArk PAM solutions. This role requires strong leadership, problem-solving, and client focus to meet SLAs and drive innovation.

Responsibilities

  • Lead and optimize Identity Management operations using CyberArk PAM tools (Vault, PVWA, CPM, PSM).
  • Collaborate with clients to understand requirements and ensure service delivery.
  • Mentor and guide project teams on Identity Management best practices.
  • Drive innovation in operational processes to enhance efficiency.
  • Provide tailored solutions leveraging CyberArk PAM technologies.

Requirements

  • Proficient in Identity Management principles and CyberArk PAM (Vault, PVWA, CPM, PSM).
  • Strong problem-solving skills and experience in operational management.
  • Excellent communication and team leadership abilities.
  • In-depth understanding of client management and SLA adherence.
  • Ability to drive process innovation and improvement.

Desired Qualifications

  • CyberArk Certified Administrator (Optional but valuable).
  • ITIL Foundation Certification (Optional but valuable).

Benefits

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#Identity Management#CyberArk#PAM#Support#Operations#Leadership#IT Security
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Company

HCLTech

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Mumbai, India

Applicants

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