Technical Training Coordinator

Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Technical Support

In short

Atlas Copco seeks a Technical Training Coordinator to design and deliver technical training programs for Service Division employees, blending classroom and hands-on instruction. The role also involves supporting customers as a Field Service Engineer, performing installations and troubleshooting. Based in Auburn Hills, MI, the coordinator will manage the entire training process, from needs analysis to performance assessment.

Responsibilities

Coordinate and deliver technical training sessions for Service Division employees.
Develop and maintain training content, materials, and simulation exercises.
Facilitate classroom and hands-on instruction using Atlas Copco tools and systems.
Partner with leadership to identify learning needs and align training with business priorities.
Conduct training needs analyses to identify skill gaps and opportunities for improvement.
Manage the training schedule, records, and system of accountability (Process Control).
Collect and evaluate feedback from participants to continuously improve training effectiveness.
Use learning management systems (LMS) to track and measure development progress.
Support Field Service operations when not conducting training.
Perform equipment installation, commissioning, and troubleshooting.
Provide technical support and service to customers in production environments.
Document activities, report findings, and recommend improvements.

Requirements

At least 3 years of experience as a Training Coordinator, Trainer, or Technical Instructor within manufacturing or a service-oriented environment.
Working knowledge of wireless tools, networking, and Bluetooth connectivity.
Proven mechanical and/or electrical aptitude, with hands-on field experience preferred.
Familiarity with Programmable Logic Controllers (PLCs), Ladder Logic, and troubleshooting techniques.
Strong communication and facilitation skills; able to simplify complex topics for diverse audiences.
Understanding of instructional design principles and learning management systems.
Demonstrated ability to plan, execute, and evaluate full training cycles.
Collaborative mindset and commitment to continuous learning and improvement.

Benefits

Opportunities for growth, training, and career advancement.
Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available.
Paid Maternity & Paternity Leave.
Gym, Education, and Health Reimbursements.
An inclusive environment that celebrates innovation, teamwork, and diversity.

Skills

Wireless toolsNetworkingBluetoothPLCsLadder LogicLearning Management Systems

#Service#Training#Field Service Engineer#Technical Support#Manufacturing#Customer Service

About Atlas Copco

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business.

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