Technical Lead

Technology, Data & Digital · IT Infrastructure & Security · DevOps · Site Reliability Engineering

In short

Mastercard is seeking a Site Reliability Engineer II in Pune, Maharashtra. The role requires extensive experience in SRE, observability tools (Splunk, Dynatrace, Grafana), cloud infrastructure (AWS, PCF), Linux/Unix networking, and scripting languages like Python, Go, or Bash. Responsibilities include production incident troubleshooting, CI/CD, and capacity planning.

Responsibilities

SRE / reliability engineering experience.
Observability using metrics, logs and traces; hands-on experience with Splunk, Dynatrace or Grafana.
Cloud infrastructure experience, preferably AWS or PCF.
Linux/Unix networking, protocols, and security knowledge.
Scripting in Python, Go, Bash or similar.
Production incident troubleshooting, root-cause analysis and resolution.
CI/CD, containerization, orchestration and automation.
High availability, fault tolerance, scalability and disaster recovery.
Capacity planning, performance optimization and proactive monitoring.
Knowledge of incident, problem, and change management.

Requirements

Prioritize hands-on SRE and production troubleshooting experience.

Desired Qualifications

AWS/Azure/GCP experience
Telecom/Genesys domain experience is added advantage.
ITSM tools, Oracle and Java troubleshooting.
Networking, security and infrastructure automation.

Benefits

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Skills

SRESplunkDynatraceGrafanaAWSPCFLinuxUnixPythonGoBashCI/CDContainerizationOrchestrationAutomationCapacity PlanningPerformance OptimizationMonitoringIncident ManagementProblem ManagementChange ManagementAzureGCPGenesysITSMOracleJava

#SRE#Site Reliability Engineer#Cloud#AWS#Linux#Python#Go#Bash#CI/CD#Containerization#Orchestration#Troubleshooting#Production Support

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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