Technical Lead

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Analysis

In short

HCLTech is seeking a Technical Lead with over 7 years of experience in Delhi, India. This role focuses on application operations and support for AVEVA Enterprise Resource Management (ERM), involving incident handling, user support, and team guidance. Key responsibilities include providing technical solutions, ensuring best practices, and preparing status reports.

Responsibilities

Provide technical guidance and solutions, defining and implementing best practices and coding standards.
Develop and guide team members in enhancing technical capabilities and productivity.
Ensure process compliance and participate in technical discussions as a consultant for feasibility studies.
Prepare and submit status reports to minimize exposure and risks, and manage escalation closures.
Provide application operations and first-level to second-level support for AVEVA Enterprise Resource Management (ERM).
Handle incidents, provide user support, monitor application performance, and coordinate with L2/L3 teams.

Requirements

7+ years of experience.
Working knowledge of AVEVA ERM (Enterprise Resource Management).
Understanding of ERM/ERP application support processes.
Experience with incident, problem, and request management.
Familiarity with ticketing tools (ServiceNow, JIRA, Remedy, or similar).
Good analytical and troubleshooting skills.
Strong communication and documentation skills.
AVEVA ERM fundamentals and understanding of its data model and workflows.
Knowledge of material lifecycle management (engineering → procurement → construction).
Integration knowledge of AVEVA E3D/Engineering/Diagrams with ERM.
Experience with ERM user administration and role management.
AVEVA ERM configuration and customization skills.
Integration knowledge of SAP and Oracle modules.
Understanding of relational databases (Oracle/SQL Server).
Experience with data migration and legacy system loading.
Skills in report extraction and data analysis.

Desired Qualifications

Integration of ERM with AVEVA E3D / Engineering / Diagrams
Integration knowledge of SAP and Oracle modules.

Benefits

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.

Skills

AVEVA ERMERPServiceNowJIRARemedySAPOracleSQL ServerAVEVA E3DAVEVA EngineeringAVEVA Diagrams

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About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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