Support Ops Specialist, Support Operations (Level 3)
Logistics, Sales & Operations · HR & Admin · Administrative Support
In short
Responsibilities
- Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests.
- Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (email/ticketing only, no phones).
- Achieving weekly productivity and quality targets.
Requirements
- Completed graduation (any stream)
- 1+ years of customer service experience
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience in payments or e-commerce
- Willing to work from office
Desired Qualifications
- High school diploma or equivalent
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
Skills
About Amazon
Earth's most customer-centric company
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…
Company
AmazonJob Posted
1 week ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Associate
Locations
Bengaluru, India
Applicants
Be an early applicant
Similar Jobs
Analyst - Program Management
Specialist - Alumni Relations
SAP ABAP Senior Technical Lead
Lead Administrator (Support & Operations)
Senior Technical Specialist