Sr. Mgr - EF, AB, Analytics, IN External Fulfilment, Amazon Business, 3P Carriers and NOW Procurement

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Business Analysis · Data Analysis

In short

Amazon is seeking a Sr. Manager to lead External Fulfilment (EF) channel programs, network flow control, Amazon Business (B2B) operations in India, and build the analytical backbone for these areas. This role requires strategic thinking, cross-functional execution, and performance leadership in a dynamic, ambiguous environment.

Responsibilities

Own end-to-end program charter for Seller Flex, Direct Fulfilment, and Warehouse Integration channels, including strategy, network configuration, and policy management.
Drive seller-experience initiatives and partner with 3P Business, product, and tech teams on roadmap and launches.
Manage flow control across the entire EF network, including package flow, seller caps, TCAP management, and collaboration with supply chain.
Own the operations program for Amazon Business in India, focusing on delivery experience, cost, and DEX metrics.
Build and own the GenAI charter for the team and the analytical foundation for operations, including dashboards, P0 metric tracking, and carrier-level breakdowns.
Raise analysis robustness to deliver decision-grade insights beyond daily operations.

Requirements

7+ years of team management experience
7+ years of program or project management experience

Desired Qualifications

Experience implementing repeatable processes and driving automation or standardization
MBA
8+ years of team management experience
Experience in logistics, or experience in e-commerce, retail or advertising
Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment
Experience working in a fast-paced and ambiguous environment, or experience working in large teams or at a national/multinational organization
Exposure to B2B / enterprise fulfilment and delivery-experience metrics.

Benefits

Inclusive culture that empowers Amazonians.
Workplace accommodations and adjustments for individuals with disabilities are available.

Skills

Data AnalysisProgram ManagementBusiness IntelligenceSupply ChainLogisticsProject ManagementGenAI

#fulfilment#amazon business#analytics#procurement

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