Sr Administrator (Support & Operations)

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Software Engineering

In short

Microsoft Intune Engineer (L2) with 5-7 years of experience needed in Hyderabad/Bangalore to manage and support enterprise endpoint management services, focusing on Intune and modern workplace transformation. Responsibilities include device enrollment, policy management, application deployment, and troubleshooting.

Responsibilities

Manage and support Microsoft Intune environments for enterprise device management and endpoint compliance.
Administer device enrollment, provisioning, configuration profiles, compliance policies, and conditional access policies.
Support endpoint management across Windows, mobile devices, and corporate-owned assets using Intune and Microsoft Endpoint Manager.
Deploy and manage applications, updates, security baselines, and configuration policies through Intune.
Collaborate with workplace, infrastructure, security, and service management teams to improve endpoint management capabilities and user experience.
Support migration initiatives from traditional endpoint management solutions to cloud-based management platforms.
Troubleshoot device enrollment, policy deployment, application distribution, and compliance-related issues.
Implement and maintain endpoint security controls aligned with organizational governance and security standards.
Support Microsoft Autopilot deployments and device lifecycle management processes.
Develop and maintain automation scripts and operational procedures to improve efficiency and reduce manual effort.
Monitor service performance, endpoint compliance, and operational metrics, recommending improvements where required.
Create and maintain operational documentation, standards, knowledge articles, and support procedures.

Requirements

Microsoft Intune Administration
Microsoft Endpoint Manager (MEM)
Microsoft Autopilot
Device Compliance & Configuration Policies
Application Deployment & Patch Management
Microsoft Entra ID (Azure AD)
Conditional Access
Windows 10 / Windows 11 Administration
PowerShell Scripting
Endpoint Security & Compliance
Mobile Device Management (MDM)
ServiceNow
Microsoft Certified: Endpoint Administrator Associate (MD-102)

Desired Qualifications

Co-Management (SCCM + Intune)
Microsoft Defender for Endpoint
Azure Virtual Desktop (AVD)
Endpoint Analytics
Power Automate
Windows Update for Business (WUfB)
Microsoft Azure Administrator Associate (AZ-104)
Microsoft Security Administrator (SC-300 / SC-200)
ITIL v4 Foundation
Strong troubleshooting and analytical skills
Good communication and stakeholder management abilities
Customer-focused mindset
Ability to work across multiple technical teams
Strong documentation and process adherence

Benefits

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.

Skills

Microsoft IntuneMicrosoft Endpoint ManagerMicrosoft AutopilotDevice ComplianceConfiguration PoliciesApplication DeploymentPatch ManagementMicrosoft Entra IDConditional AccessWindows 10Windows 11PowerShell ScriptingEndpoint SecurityEndpoint ComplianceMobile Device ManagementServiceNowCo-ManagementMicrosoft Defender for EndpointAzure Virtual DesktopEndpoint AnalyticsPower AutomateWindows Update for Business

#Microsoft Intune#Endpoint Management#Support#Operations#IT

About HCLTech

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