Specijalist/ica za korisničku podršku na njemačkom jeziku
Retail & Consumer Services · Customer Service · Customer Support
In short
Responsibilities
- Rad u timu koji komunicira s postojećim korisnicima na njemačkom jeziku.
- Komunikacija putem telefona i e-maila.
- Pružanje pomoći oko računa i informacija o uslugama.
- Sudjelovanje u plaćenoj obuci i korištenje stalne podrške.
Requirements
- Vrlo dobro znanje njemačkog jezika (minimalno B2).
- Spremnost na učenje i timsku suradnju.
- Stabilna internetska veza i mirno mjesto za rad.
- Dostupnost za početak rada 5.10.'26.
Desired Qualifications
- Iskustvo u korisničkoj podršci je prednost, ali nije uvjet.
Benefits
- Slobodni vikendi – radno vrijeme je od ponedjeljka do petka, 9:00 – 18:00.
- 100% rad od kuće – osigurana oprema.
- Ugovor na neodređeno vrijeme.
- Bonus dobrodošlice 600 EUR neto.
- Odlična početna primanja + bonusi.
- Plaćena obuka i stalna podrška.
Skills
About Transcom
Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs…
Company
TranscomJob Posted
1 week ago
Employment Type
Full Time
Work mode
Remote
Hours per week
40
Experience Level
Entry
Locations
Croatia
Applicants
Be an early applicant