Solutions Engineer

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Analysis · Technical Sales

In short

Qualcomm is looking for a Solutions Engineer to provide technical expertise for software systems, support business development, and perform customer troubleshooting. The role involves collaborating with cross-functional teams and customers to resolve issues and customize product solutions. This is a remote position based in Massachusetts.

Responsibilities

Provide technical expertise of software systems through technical presentations in support of business development, product demonstrations, design and development of customer specific requirements, commercialization, and maintenance of Qualcomm products.
Provide customer solutions including customer troubleshooting, documentation, and 3rd party testing.
Conduct pre and post sales calls with customers.
Orchestrate documentation efforts across development, QA and marketing.
Coordinate customer trials.
Participate in requirements generation as the voice of the customer.
Generate data analysis dashboards as required.
Leverage Software Application knowledge to provide technical expertise of software systems through technical presentations in support of business development, customer training, product demonstrations, commercialization, customization, and maintenance of Qualcomm products.
Collaborate with teams and customer personnel to identify customer problems, debug issues in customer design software systems, and recommend solutions.
Drive system architecture and feature-specific customizations tailored for customer requirements from proof of concept to final product commercial launches.
Assess potential application of company products, prepare product specifications, disseminate technical information on specific software areas, and/or troubleshoot issues regarding software tools and products.
Write detailed product technical documentation, application notes, and FAQs.

Requirements

Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
PhD in Engineering, Information Systems, Computer Science, or related field.
1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
1+ year of any combination of academic and/or work experience with debugging techniques.

Desired Qualifications

Ability to work with customers.
Ability to coordinate activities across multiple organizations.
Knowledge of location technology preferred.
Ability to work with data analysis tools.
Master's Degree in Engineering, Information Systems, Computer Science, or related field.
3+ years of Software Applications Engineering, Software Development experience, or related work experience.
1+ year of work experience in a role requiring interaction with leadership.
Experience in a customer-facing role.

Benefits

Competitive annual discretionary bonus program.
Opportunity for annual RSU grants.
Highly competitive benefits package designed to support your success at work, at home, and at play.
US benefits information available at a link.