Software Engineer II
Technology, Data & Digital · Software & Web Development · Software Engineering · Backend · Artificial Intelligence
In short
Responsibilities
- Design, implement, and ship reliable, production-grade features across the agentic stack.
- Own the quality, delivery, and support of built components.
- Build agentic experiences on the Microsoft Copilot Studio (MCS) runtime, contributing to agent orchestration, planning, grounding, memory, knowledge sources, connectors, Tool Gateway, and control plane.
- Contribute to real-time voice agents with low-latency, speech-to-speech experiences.
- Build scalable, resilient backend services using event-driven and service mesh patterns with high-throughput APIs (REST, gRPC).
- Participate in the full service lifecycle including CI/CD, Infrastructure as Code, on-call, and SLA-driven reliability.
- Understand and anticipate customer needs in an evolving business and technology landscape.
- Collaborate in the code, support the service, and understand software intricacies.
- Partner with AI/ML, PM, and design teams, and actively participate in design and code reviews.
- Champion Responsible AI by embedding fairness, safety, privacy, grounding, and reliability into all built features.
Requirements
- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
- OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Desired Qualifications
- Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
- OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
- OR equivalent experience.
- Experience with cloud technologies (Azure preferred).
- Hands-on experience with agent frameworks, LLM orchestration, RAG, tool/function calling, and prompt/grounding strategies.
- Experience with or exposure to Microsoft Copilot Studio (MCS) architecture, conversational platforms, or agent runtimes.
- Real-time voice or speech experience - ASR/TTS, speech-to-speech, telephony/media pipelines, or low-latency streaming.
- Familiarity with CRM platforms, contact center systems, and customer data models.
- Experience delivering features end to end in a production cloud service.
- Excellent collaboration and communication skills.
Benefits
- Access to benefits and other compensation details provided via a link.
- Eligible for benefits and other compensation.
Skills
About Microsoft
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Company
MicrosoftJob Posted
5 days ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$102,100–202,200 · Negotiable
Experience Level
Associate
Locations
United States
Qualification
Applicants
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