Service Manager
Manufacturing & Production · Production & Assembly · Production Management
In short
Atlas Copco is seeking a Service Manager in Kent, WA to lead a team of Service Technicians. Responsibilities include developing the service business, managing customer relations, and ensuring safety compliance. Requires 5-7 years of relevant experience and strong leadership skills.
Responsibilities
- Develop the service business in the assigned region/area.
- Meet or exceed established business goals and maximize profit levels.
- Oversee the daily operations of a team of Service Technicians, providing leadership and support.
- Plan and control the daily workload of Service Technicians and provide technical support.
- Visit customers to provide advice on service standards and sell service plans, products, and training.
- Proactively identify, pursue, and resolve service issues.
- Maintain a safe working environment and enforce safety procedures.
- Arrange safety training for Service Technicians.
Requirements
- 5-7 years of directly relevant experience.
- High school diploma required.
- Excellent organizational, supervisory, interpersonal, verbal and written communication, and problem-solving skills.
- Knowledge of safety practices and procedures and OSHA regulatory compliance required.
- Proficient in Microsoft Office, including Word and Excel, as well as in IBM Lotus Notes applications.
- Some travel required.
- Valid driver’s license.
Desired Qualifications
- Two or four-year technical college degree preferred or an equivalent combination of education and experience.
- Experience within the Atlas Copco Group is preferred.
Benefits
- Excellent compensation package.
- Flexible benefits plan.
- Generous 401 (k) retirement plan.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Paid time off.
- Life & Disability insurance.
Skills
Microsoft OfficeMicrosoft ExcelIBM Lotus NotesOSHA
#Service#Business Management#Customer Relations#Safety
About Atlas Copco Group
Atlas Copco Group enables technology that transforms the future. We innovate to develop products, services and solutions that are key to our customers’ success. Our four business areas offer compressed air and vacuum solutions, energy solutions, dewatering and industrial pumps, industrial power tools and assembly and machine vision solutions. In 2025, the Group had revenues of BSEK 168, and at year end about 56 000 employees.
Company
Atlas Copco GroupJob Posted
2 months ago
Expires
in 3 weeks
Employment Type
Full Time
Work mode
Remote
Salary
US$130,000–160,000 / year
Experience Level
Senior
Locations
Kent, United States
Qualification
No Formal Education, Diploma, Undergraduate
Applicants
Be an early applicant
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