The Job

Service Manager

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Management · Customer Success

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In short

Scania is seeking a Service Manager to drive the service business and lead Integrated Logistics Support (ILS) for defence customers. This role involves developing service concepts, establishing strategic plans, and building end-to-end ILS solutions. The ideal candidate has a technical or commercial university degree and experience in service operations, defence customers, or regulated environments.

Responsibilities

  • Drive and develop the service business together with business units.
  • Establish and execute strategic plans for selected markets and customers.
  • Develop and implement new service concepts within Power Solutions.
  • Build end-to-end ILS solutions tailored to each program’s needs.
  • Deliver documentation and manuals, workshop tools, tailored training, and assured spare part provisioning.
  • Work closely with international defence customers.

Requirements

  • A commercial or technical university degree.
  • Experience from service operations, service development, or aftermarket.
  • Strong communication skills.
  • Fluency in English.
  • The ability to work cross-functionally and build strong relationships.

Desired Qualifications

  • Experience from working with defence customers or in regulated environments.
  • Experience with ILS, tenders, or complex customer deliverables.
  • Experience negotiating or managing contracts.
  • Knowledge of documentation, training, and service solutions within a lifecycle perspective.

Benefits

  • Dynamic and international work environment.
  • Strong opportunities for personal and professional development.
  • Part of an expanding business area.
  • Work has a direct impact on customer success and business growth.
  • Flexible working conditions.
  • Collaborative culture.
  • Opportunity to work with cutting-edge technologies and global customers.
  • Gain a broad understanding of the entire Power Solutions operation.
#Service#Manager#Defence#ILS#Scania#Power Solutions
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Company

Scania Group

Job Posted

4 days ago

Expires

in 1 week

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Södertälje, Sweden

Applicants

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