Service Engineer

Manufacturing & Production · Production & Assembly · Manufacturing Engineering

In short

Tetra Pak is seeking a Service Engineer to maintain and install food processing and packaging equipment at customer sites across the U.S. This home-based, remote role requires significant travel and offers opportunities to expand technical expertise while ensuring food safety and operational excellence. Candidates should have a technical background, experience in industrial maintenance, and a customer-focused, proactive approach.

Responsibilities

Execute preventive maintenance and installation tasks of moderate complexity at customer sites.
Use Tetra Pak Maintenance System (TPMS) tools to report and document service activities.
Interpret technical documentation and follow global procedures.
Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery.
Maintain a clean, safe work environment.
Follow all safety protocols in accordance with OHS and Tetra Pak safety regulations and promote a safe working culture.

Requirements

High school diploma, vocational/technical school certification, or a Bachelor's degree in Engineering or a related technical field, combined with hands-on technical training and experience.
Ability to travel up to 90% of the time.
Basic English communication skills (written and verbal).
A customer-focused attitude and a drive to improve.
A growth mindset, indicating a willingness to learn and develop technical skills.
A proactive, safety-first approach.
A valid driver's license is required for extensive travel to customer sites by car and air.
Willingness to work extended hours when required to support customer needs and business demands.
Experience in industrial maintenance is required.

Desired Qualifications

Experience within the food and beverage manufacturing industry is preferred.
Knowledge of automation systems, including PLCs, HMIs, and basic programming, is a strong advantage.

Benefits

Overtime opportunities.
Eligible for performance incentive of 10% of ABS.
401k company match.
Paid time off.
Paid holidays.
Health, dental, vision, life and disability insurance.
Paid parental leave.
Company credit card.
Tetra Pak gear and toolbox.
Market competitive compensation and benefits.
Flexible working arrangements.
Opportunities for development and training in a global landscape.
A culture that pioneers a spirit of innovation.
An equal opportunity employment experience that values diversity and inclusion.

Skills

PLCsHMIs

#Service#Engineer#Maintenance#Installation#Customer Service#Food Processing#Packaging Equipment#Automation#PLCs#HMIs

About Tetra Pak

We’re here to make food safe and available. It’s why we provide advanced food production systems, from product creation and recipe testing to processing, filling, packaging, logistics, services and beyond. We support almost every food and beverage category with tailored solutions for category-specific needs. In collaboration with our customers and suppliers, driven by more than 24,000 dedicated employees worldwide, we protect food sustainably every day for hundreds of millions of people in more than 160 countries. Because we’re here to fulfil a purpose: We commit to making food safe and…

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