Service Engineer
Manufacturing & Production · Production & Assembly · Manufacturing Engineering
In short
Tetra Pak is seeking a Service Engineer in Colombo, Sri Lanka, to provide high-quality service to customers by maintaining, troubleshooting, and installing food processing and packaging equipment. The role involves training operators, monitoring service contracts, and ensuring compliance with standards.
Responsibilities
- Travel to customer sites to perform preventive and corrective maintenance, troubleshooting, and installations.
- Analyze technical issues and escalate when needed using standard operating processes.
- Train customer operators and support production efficiency.
- Monitor service contracts and contribute to business development.
- Ensure compliance with safety, food quality, and reporting standards.
- Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery.
- Maintain a clean, safe work environment.
- Follow all safety protocols and promote a safe working culture.
Requirements
- Up to 3 years of experience in maintenance, service, or installation roles.
- Education in industrial systems, automation, or process engineering.
- Strong mechanical/electrical/automation knowledge.
- Ability to travel up to 90% of the time.
- Intermediate level of English.
- A proactive, customer-first mindset.
Benefits
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
- A culture that pioneers a spirit of innovation where our industry experts drive visible results.
- An equal opportunity employment experience that values diversity and inclusion.
- Market competitive compensation and benefits with flexible working arrangements.
#service#engineer#maintenance#troubleshooting#installation#automation#food processing#packaging equipment
Company
Tetra Pak
Job Posted
5 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Colombo, Sri Lanka
Qualification
Diploma, Bachelor, Master, Doctoral
Applicants
Be an early applicant