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Service Center Team Manager (First Shift)

Manufacturing & Production · Production & Assembly · Production Management

In short

This role leads daily repair shop operations and supports plate heat exchanger activities in Houston, TX. The Service Center Team Manager focuses on people leadership, operational execution, and fostering a culture of continuous improvement, with a stable first-shift schedule.

Responsibilities

  • Supervise daily repair shop operations and provide hands-on leadership.
  • Support Order & Shop Coordinators, Team Leads, and field representatives.
  • Interpret engineering drawings, research repair history, and troubleshoot equipment issues.
  • Drive capacity planning, training development, and employee performance.
  • Ensure shop safety compliance, PPE usage, and completion of safety inspections.
  • Lead and participate in ALPS, 5S, and continuous improvement initiatives.
  • Manage job folders, shop records, vendor POs, and documentation accuracy.
  • Track employee utilization, support payroll/timekeeping, and reconcile shop supply accounts.
  • Provide technical support to customers and participate in site visits as needed.
  • Collaborate with engineering, quality, and management teams to improve repair processes and turnaround times.

Requirements

  • Associate's degree in Engineering or equivalent experience.
  • Minimum 5 years of hands-on experience in repair, reconditioning, manufacturing, job-shop, or service-center environments.
  • Minimum 3 years of experience in Leadership positions.
  • Experience with Lean improvement tools (5S, Six Sigma, Kaizen).
  • Experience with MRP/ERP systems.
  • Ability to read and interpret blueprints.
  • Strong understanding of machining and welding techniques.
  • Strong customer-service orientation and communication skills.
  • Ability to lead teams, prioritize work, and perform under pressure.
  • Demonstrate teamwork, flexibility, initiative, sound judgment, integrity, and drive.

Benefits

  • Competitive salary.
  • Full benefits package including medical/dental/vision/life.
  • 401(k) plan.
  • Stable first-shift schedule (Monday-Friday, 6:00 AM to 2:30 PM) with early afternoon finishes.
  • Opportunity for personal growth.
  • Inclusive and dynamic workplace.
  • Equal opportunity employer.

Skills

Lean5SSix SigmaKaizenMRPERPblueprintsmachiningwelding
#Repair Shop Operations#Plate Heat Exchanger#Leadership#Process Improvement#Safety#Quality#Customer Service#Continuous Improvement#Accountability#Lean Tools#MRP/ERP Systems#Machining#Welding
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About Alfa Laval

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…

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Company

Alfa Laval

Job Posted

2 hours ago

Employment Type

Full Time

Work mode

On Site

Salary

US$85,000–95,000 / year

Hours per week

40

Experience Level

Mid-Senior

Locations

Houston, United States

Qualification

Undergraduate, Diploma

Applicants

Be an early applicant