Service Advisor - Workshop Jihlava
Automotive & Transport Services · Vehicle Service & Repair · Automotive Technician · Automotive Repair
In short
Scania is looking for a Service Advisor in Jihlava to coordinate service operations, manage customer needs, and oversee repair quality. This full-time role involves planning workshop activities, communicating with customers, and handling administrative tasks, offering professional development and performance bonuses.
Responsibilities
- Manage service orders from vehicle reception to return.
- Plan workshop activities and coordinate technicians and the parts department.
- Communicate with customers daily to meet their needs.
- Monitor repair quality and ensure deadlines are met.
- Handle administrative tasks and invoicing.
- Build long-term customer relationships.
Requirements
- Secondary school education (technical or automotive background is an advantage).
- Strong communication and customer service skills.
- Well-organized, able to prioritize and complete tasks.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office.
- Valid Category B driving licence.
- Speaks Czech or Slovak.
Desired Qualifications
- Previous experience in an automotive workshop.
- Knowledge of trucks or trailer technology.
- Category C driving licence.
- Ability to communicate in English.
- Experience leading a small team.
Benefits
- Position with Scania, a world-leading brand.
- Modern workshop with the latest technologies (electric, hybrid, CNG, LNG vehicles).
- Professional training and career development opportunities.
- Monthly performance bonuses and additional allowances.
- Five weeks of annual leave.
- Meal vouchers worth CZK 360 per shift.
- MultiSport card.
- Complimentary refreshments (drinks and fruit).
- Mental well-being programme and other employee benefits.
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Company
Scania Group
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Jihlava, Czech Republic
Qualification
Diploma
Applicants
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