In short
Renault Truck Commercials is seeking a Service Advisor for their Faversham dealership in Kent. This role involves providing excellent customer service, supporting workshop operations, and assisting with admin and invoicing. The position is full-time, Monday to Friday, with alternate Saturday mornings, and offers a competitive salary with overtime.
Responsibilities
- Act as the first point of contact for face-to-face and telephone customers.
- Promote Workshop Services and Products.
- Liaise between the workshop and service areas.
- Support admin and invoicing functions.
- Familiarize with book times and vehicle parts.
- Understand relevant Service Department systems and developments.
- Read technical information related to product development.
Requirements
- Excellent customer service skills.
- Experience as a Vehicle Dealership Service Advisor.
- Good communication skills, both written and oral.
- Confidence and upselling skills.
- Customer focus.
Desired Qualifications
- Interest in product development.
Benefits
- Competitive salary up to £33,000 (depending on experience).
- Overtime paid at time and a half.
- Opportunities to work with next-gen technologies.
- Supportive and collaborative team environment.
- Commitment to sustainability and shaping the future of transport.
- Part of the Volvo Group with extensive career opportunities.
#Service Advisor#Vehicle Dealership#Customer Service#Workshop Services#Invoicing#Renault Trucks#Volvo Group
Company
Volvo Group
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Faversham, United Kingdom
Applicants
Be an early applicant