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Senior Sales Operations Manager, BI & Tools

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Business Analysis

In short

The Senior Sales Operations Manager, BI & Tools at Microsoft is responsible for understanding sales leaders' needs and partnering with engineering to deliver AI-first reporting and tooling solutions. This role focuses on translating business requirements into scalable AI and BI solutions to improve data-driven decision-making for thousands of sellers across the Americas.

Responsibilities

  • Define business requirements and solution design for complex reporting needs across Sales, Finance, Engineering, and Operations.
  • Translate ambiguous business questions into clear requirements, data model expectations, dashboard designs, and implementation-ready specifications.
  • Identify and lead opportunities to embed AI, Copilot, automation, and advanced analytics into sales operations workflows.
  • Own intake, triage, prioritization, and routing of BI issues, reporting gaps, enhancements, access concerns, and data-quality questions.
  • Design Service Level Agreements (SLAs), tracking, and communication rhythms for Engineering teams.
  • Manage a portfolio of reporting and tooling initiatives, ensuring sellers and leaders can act on insights.

Requirements

  • Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 5+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience.
  • 2+ years of experience working with business intelligence software, tools OR equivalent experience.

Desired Qualifications

  • Master's Degree in Business Administration, Organizational Design, or related field OR Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field.
  • Experience with AI, Copilot, and advanced analytics in sales operations.
  • Executive communication and business judgment.

Benefits

  • Pay range of USD $97,600 - $188,400 per year (or $125,000 - $206,400 in SF Bay Area and NYC).
  • Potential eligibility for benefits and other compensation.
  • Opportunity to do meaningful work that changes the world.
  • Growth-mindset culture.
  • Innovation and responsible practices.
  • Focus on people, teams, and customers.

Skills

Business IntelligenceSales OperationsProject ManagementArtificial IntelligenceCopilotData Analysis
#Sales Operations#Business Intelligence#BI Tools#AI#Reporting#Sales Enablement
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About Microsoft

Empowering every person and organization on the planet to achieve more

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

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Company

Microsoft

Job Posted

4 days ago

Employment Type

Full Time

Work mode

Remote

Salary

US$97,600–188,400 / year

Experience Level

Senior

Locations

United States

Qualification

Bachelor

Applicants

Be an early applicant