Senior Professional - IT II

Do you enjoy helping users get SAP access right the first time and turning complex rules into clear guidance?

In this role, you will support end users across the organisation by guiding them through SAP GRC access processes and ensuring compliant, well‑governed access across our SAP landscape.

You will join a small, collaborative SAP IAM team, working closely with business role owners, auditors, and IT colleagues to keep access management simple, transparent, and compliant.

How you will make an impact

In this role, you will play an important operational role in SAP access governance, supporting users, maintaining data quality, and ensuring day‑to‑day access processes run smoothly and within agreed SLAs.
You will be part of the SAP IAM team within IT and work closely with business stakeholders across the organisation.

Your key responsibilities will include

• Supporting end users with SAP GRC access requests and related questions
• Managing user provisioning, role assignments, and SoD‑related guidance
• Handling daily operational tickets and monitoring the GRC workflow and group mailbox
• Supporting Emergency Access Management (Firefighter) and audit-related access reviews
• Maintaining clear, user‑friendly documentation and building strong relationships with role owners

What will make you successful

To succeed in this role, you enjoy working in a structured, operational environment where accuracy, follow‑up, and user interaction matter.

You bring

• 2–3 years of experience working with SAP GRC, including user access management, roles, and SoD
• Confidence in supporting users and explaining access concepts in a clear, practical way
• The ability to prioritise tasks and keep work moving in a ticket‑driven environment
• Good analytical skills and attention to detail when working with access data and governance rules
• Clear and confident communication skills in spoken and written English

Nice to have

• Experience from an operational IT or IAM environment
• ITIL certification

Please note that this role requires you to be in the office 50% of the time + one additional day (monthly).

We are committed to salary transparency and will discuss the salary range and benefits before the first interview. 

What do we offer?

Global Shared Services is truly a global setup. As such, you will have the opportunity to collaborate closely with business areas across cultures and borders. You can bring your knowledge and understanding into the mix to break new ground with Customer Service in Global Shared Services.

What do we offer?

• International operating environment  

• Medical care & life insurance  

• Additional benefits like gym card, vouchers, travel points or cinema tickets, etc. 

• Scandinavian working style & no dress code 

• Trainings with experts & professional induction & development programs

• Financial support of your education  

• Relocation package 

• Referral program for employees 

• Employee Assistance Program (legal, psychological, health, financial consulting, etc. ) 

• Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups) 

• Flexible working time and home office work possibility depending on business needs

• Additional holiday depending on length of employment (up to 4 days) 

• Fully paid 30 min. break

… while in the office you can also use some of below  

• Modern office space with beautiful view and high standard furniture (i.e. adjustable desks) 
• Spacious canteen, delicious coffee and tea available on every floor in special designed spots 
• Chill-out rooms with X-box, pool table, board games, football table and swing

Read more about Arla Global Shared Services

Global Shared Services consists of multiple functions that are all placed in the Neptun building in Gdansk – with colourful offices and a beautiful sea view.

As of now, we have an IT Services and an IT Solutions division dedicated to SAP as well as a variety of app development and implementation projects. Our procurement and finance functions support a wide array of processes such as purchasing, distribution and sales globally.

We also have a dedicated HR operations division to ensure we attract, develop and retain the very best of talent around the world.

Together, we are all dedicated to one collective mission ensuring an optimal global supply of fresh Arla products – every single day.

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to producing high-quality products while championing sustainability and innovation. We're passionate about people and our planet, striving to unleash the full potential in each of us. Our goal is to make healthy dairy nutrition and good food habits accessible to all. Join us at Arla Foods and become part of a worldwide cooperative dedicated to making a significant impact on the planet and steering the dairy industry towards a sustainable future.

We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.

Description

Job ID

41001442

Job Title

Senior Professional - IT II

Job Function

Information Technology

Job Family

Specialist

Job Level

6

Career Stream

Individual Contributor

Position examples

Level definition

• Acts to deliver organization's tasks, policies and programs within a defined technical or functional area.
• Require advanced knowledge of operational procedures and tools.
• Exercise considerable discretion and independent judgment in problem solving.
• Seek assistance to non-familiar and complex activities.
• May influence others within job area through explanation of facts, policies and practices.

Key responsibilities

• Works with medium complexity tasks and has a large variation in tasks.
• Appreciates/understands diverse business needs, whilst demonstrating solution insight/technical skills.
• Executes the technical/functional implementation and can present ideas and interacts with business and IT stakeholders at same organizational level.
• In an operations contexto Handles complexity and takes both business requirements and IT efficiency into consideration.o Assessing tasks with the right balance between detail and 'helicopter' perspective.o Shows organisational understanding.o Works with tasks and projects that span one or more technical area.o Is a good role model and develop self and others.o Acts as trusted advisor of IT solutions for local management level.o Works with continuous improvement within own areas.o Builds positive relationships within Arla IT.o Security information management (SIM) responsible for own technical areas.o Handle vendors incl. performance review.o Act as Subject Matter Expert and support specialists and senior specialistso Shows good communication skills.
• In a development contexto Works with medium complex tasks and able to balance business needs, solution constraints, quality, user experience, cost and operational efficiency & stability in a constructive manner.o Combines an overview of the solution(s) with a good understanding of most of the critical parts of the solution(s), both from a technical point of view and from a business process point of view.o Estimates the development part of Stories.o Trains/guides less experienced colleagues.o Communicates clearly and efficiently with business and IT stakeholders across a few organisational levels. Converts complex technical contents into easy understood messages.o Identifies and drives improvements to the way Arla IT work.

Educational background

• Education at Bachelor or Master level within Information Systems, Computer Science, Engineering, Business or similar.Alternatively, work experience with relevant business processes or technologies.
• 2-5 years of relevant experience

Competencies

02. SENSE

03. CREATE

01. LEAD