Senior IT Analyst

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Systems Engineering

In short

Vi söker en Senior IT-analytiker till Middle Office Application Management som stöder finansavdelningen. Rollen innebär 70 % drift (övervakning, felsökning, patchning, driftsättning) och 30 % projektarbete. Ansök senast 2026-11-11.

Responsibilities

Diagnose and fix software and hardware problems in a timely manner.
Continuously monitor service health and detect anomalies early.
Trigger and oversee release deployments through existing CI/CD pipelines.
Keep pre-production and production environments stable and aligned.
Document operational procedures, known issues, and resolution steps.
Work with development, product, and platform teams.
Contribute to implementing innovative and modern solutions.
Contribute to service continuity initiatives and disaster recovery drills.

Requirements

3+ years of professional experience in IT Operations or 2nd line technical support, DevOps.
Proven track record of owning incidents end-to-end.
2+ years working within ITIL framework.
Strong background in Agile delivery environments.
Excellent English communication skills.
Proficiency with log analysis and alerting tools.
Experience with observability tooling: Prometheus, Grafana.
Comfortable operating services running on Kubernetes.
Experience with relational databases (Oracle) for querying and identifying incidents.
Working knowledge of Kafka, Cloudera, Oracle Database, Snowflake, Kubernetes, Bitbucket, Bamboo, JIRA, UC4.

Desired Qualifications

Java/J2EE development background.
IBM Datastage operational experience.
Scripting (Bash, Python) for automation.
Knowledge of Finance workflows.

Benefits

Collaboration, Ownership, Passion, Courage values.
Opportunities to evolve, develop, and learn.
Hybrid working model.
A culture that fosters performance and growth.
Diversity and inclusion are a natural part of our daily work.

Skills

PrometheusGrafanaKubernetesOracleKafkaClouderaSnowflakeBitbucketBambooJIRAUC4BashPythonJavaJ2EEIBM Datastage

#IT Operations#Application Management#Finance#DevOps#Agile#ITIL#Kubernetes#Databases#Kafka#CI/CD#Monitoring

About Nordea

We are a universal bank with a 200-year history of supporting and growing the Nordic economies – enabling dreams and aspirations for a greater good. Every day, we work to support our customers’ financial development, delivering best-in-class omnichannel customer experiences and driving sustainable change. We are a full-service universal bank and the third largest corporation in the Nordic region and one of the top 10 financial services companies in Europe based on market capitalisation. We are present in 17 countries, including our four Nordic home markets which together constitute the 10th…

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