Senior Building Management System Specialist, Amazon Maintenance Operation Centre

Construction, Engineering & Trades · Skilled Trades · Facilities Maintenance

In short

Amazon is seeking a Senior Building Management System (BMS) Specialist in Hyderabad, India to maintain and optimize BMS technologies, IoT platforms, and data analytics. This role involves managing ticket/work order processes, analyzing BMS data for efficiency improvements, and collaborating with various internal teams and vendors to ensure seamless BMS functionality globally. The ideal candidate will have a strong technical foundation in BMS programming, HVAC understanding, and experience with industrial control systems.

Responsibilities

Maintain and optimize BMS technologies, IoT platforms, and data analytics.
Monitor and maintain ticket/work order processes and queues, ensuring customer care and quality.
Monitor and analyze BMS data to proactively identify and action opportunities for optimization, energy efficiency, and cost savings.
Design, implement and manage BMS Standard Operating Procedures, Policies and Processes.
Support the development and execute a comprehensive strategy for maintaining, improving, and expanding global support services.
Collaborate closely with WWRE, D&C, Sustainability, RME and other stakeholders.
Uphold compliance with the change management processes.
Establish and maintain strong relationships with internal stakeholders and vendors.
Provide strategic insights and recommendations on BMS trends, improvements, issues, root causes, team skillsets, industry best practices, and emerging technologies.
Take ownership of BMS initiatives, documenting white papers, managing timelines and stakeholders.
Lead training sessions and development programs for internal teams and individuals.
Drive a culture of innovation, continuous improvement, and knowledge sharing.
Willing to work flexible shifts to provide 24/7 BMS support.

Requirements

Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience.
Ability to remotely troubleshoot BMS devices and communication issues, including fieldbus (BACnet, LON, Modbus via RS485), Network Gateways and IP-based protocols (Niagara Fox, MQTT, BACnet/IP, SNMP).
Ability to integrate multiple communications protocols such as BACnet, LON, Modbus, SNMP to a single platform with normalized data for standard visualization.
Experience in BMS programming and commissioning, with a minimum of 3 years in building controls and HVAC or related field.
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Desired Qualifications

Experience with Industrial control systems, both hardware and software.
Certification in relevant programming languages or BMS systems such as Tridium Niagara.

Benefits

Inclusive culture that empowers Amazonians.
Support for workplace accommodations for individuals with disabilities.

Skills

BACnetLONModbusNiagaraMQTTSNMPHVAC

#Building Management System#BMS#Maintenance#Operations#HVAC#Programming#Engineering

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