Sales Engineer Service
Logistics, Sales & Operations · Sales & Business Development · Technical Sales
In short
Atlas Copco is seeking a Sales Engineer - Service in Belgrade, Serbia, to drive service business growth. This role involves identifying customer needs, proposing technical solutions, managing accounts, and building long-term relationships. The ideal candidate has 3+ years of B2B technical or service sales experience and fluent Serbian and English.
Responsibilities
- Manage and develop assigned accounts, increasing the share of service business.
- Proactively identify and win new business from new and active customers.
- Maximize customer-facing time through well-planned visits and efficient territory coverage.
- Understand customer challenges and translate their needs into technical and commercial service solutions.
- Create value for solutions by presenting business benefits, lifecycle value, and return on investment.
- Prepare accurate quotations and proposals, negotiate effectively, and secure orders.
- Build long-term customer relationships and act as a trusted advisor.
- Use the Sales Planner to prioritize activities and maintain a sales pipeline.
- Keep C4C/CRM updated with customer interactions and opportunities.
- Monitor market developments and provide management with accurate information.
- Collaborate with internal teams to ensure effective implementation and customer experience.
- Take ownership of commercial results.
Requirements
- Demonstrated experience in prospecting, consultative/value-based selling, proposal development, negotiation, and closing.
- At least 3 years of successful B2B technical or service sales experience, preferably in an industrial environment.
- Strong ability to understand technical applications and translate customer challenges into commercially attractive solutions.
- Proven account and territory management skills.
- Customer-focused communication and presentation skills, with confidence engaging both technical and commercial stakeholders.
- Good commercial judgment, including pricing awareness, margin discipline, and the ability to communicate return on investment.
- Working knowledge of CRM systems and a consistent approach to recording activities, opportunities, follow-ups and forecasts.
- Fluent Serbian and strong working English, both written and spoken.
- Valid driving license and willingness to travel frequently across the assigned territory.
- Self-driven, accountable, and resilient, with a collaborative mindset and a strong focus on results.
Benefits
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Competitive compensation and benefits
- Health and well-being
#Sales Engineer#Service#Belgrade#Serbia
Company
Atlas Copco Group
Job Posted
3 weeks ago
Expires
in 6 days
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Mid-Senior
Locations
Belgrade, Serbia
Applicants
Be an early applicant