Quality Control Specialist – Complaint Investigation

Healthcare & Life Sciences · BioTech & Pharmaceuticals · Clinical Research

In short

We are seeking a detail-oriented Quality Control Specialist for a part-time, on-site role in Helsingborg. The position involves investigating product complaints, analyzing quality data to identify root causes, and ensuring high quality standards in a global consumer healthcare company.

Responsibilities

Coordinate, assign, and review quality control inspection activities.
Investigate complaints and inspect returned products to find the root cause.
Collect and analyze quality data, and prepare statistical reports on quality control results.
Train and support team members to ensure quality standards are followed.
Coach employees on quality assurance practices and procedures.

Requirements

Experience of quality control and inspection.
Experience of complaint investigation and root cause analysis.
Data analysis and reporting skills.
Strong attention to detail.
Ability to work both independently and as part of a team.
Fluent Swedish and English, spoken and written.

Desired Qualifications

Experience from the pharmaceutical, medical device or consumer health industry.
Knowledge of quality systems and continuous improvement.
Experience of training and coaching.
Strong communication and interpersonal skills.
A strategic mindset with focus on results.

Benefits

Part-time (50%) role.
On-site work in Helsingborg.
Day shift.

Skills

Quality ControlInspectionComplaint InvestigationRoot Cause AnalysisData AnalysisReportingQuality SystemsContinuous ImprovementTrainingCoaching

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About WeQuel

We are consultants in Life Science and Management Whether customers or colleagues, our basic philosophy is always “people first”. We have extensive know-how and a solid background, alongside a powerful desire to drive change initiatives. We boost our customers’ competitiveness by always starting with business benefits. We put people first and know that all individuals have the potential to further develop and improve in their business operations. Our values: - People first - Quality and Value - Pride in our work Our services: - Consultants in Life Science and Management - Digital Platform for…

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